America Amaya Rivera

• Maintained a clean linen closet by folding sheets neatly on shelves.
• Interacted pleasantly with clients and guests when performing daily duties.
• Observed proper use of chemicals when cleaning various surfaces.
• Delivered requested items such as extra pillows or blankets to guest rooms.
• Sanitized all areas of the hotel lobby and public restrooms.
• Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
• Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

• Hosted guests, provided chips, and packed to-go orders.

* transitioned to a server role, delivered food to tables, and ensured customer satisfaction.

* Handled cash transitions efficiently while maintain high service standards

• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Trained new employees to perform duties.
• Prepared checks, itemizing total meal costs and taxes.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Prepared drinks according to standard recipes.
• Stocked service areas with supplies during slow periods.
• Responded to ad hoc cleaning duties at end of shift.

Prepared food, took orders based on customer requests, and stocked ingredients. Handled dishwashing , trash disposal , baking bread and cookies. Managed online orders and handling cash transitions.

Organized and restocked supplies to support operations and team productivity.

• Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
• Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
• Warmly greeted visitors to promote great customer service and positive ordering experience.

Operated the register. handled cash transitions, and prepared drinks. Progressed to food preparation on the line with full-time responsibilities, including dishwashing, food prep, and store opening. Promoted to assistant manager with comprehensive duties in all areas of store operation.

• Packed fast food products in approved containers, cups, and bags.
• Swept, vacuumed and dusted areas periodically to maintain impeccable cleanliness.
• Operated kitchen equipment safely and efficiently.