Noah Leslie
Frisco,TX
Summary
Account management professional adept at fostering executive-level networks and overseeing cross-functional teams. Ensures alignment of technology solutions with customer needs, conducting assessments to identify process improvements and drive operational success in complex enterprise environments.
Overview
7
7
years of professional experience
Work History
Account Manager
TEKsystems
Plano, USA
06.2022 - Current
- Own day-to-day enterprise account management for Microsoft stakeholders across Customer Experience & Success (CES) and Customer Service & Support (CSS), aligning service delivery to business priorities.
- Cultivated relationships with 100+ stakeholders and hiring managers; coordinated business reviews to proactively address issues and escalations.
- Drive revenue performance averaging approximately $10K weekly (peak $19K) through disciplined account execution, retention, and expansion opportunities.
- Translate customer technology needs into resourcing and solution strategies in partnership with technical teams spanning Teams, Exchange/Outlook, Purview, Identity, Defender, SQL, Power BI, and Data Governance.
- Conducted operational and technology assessments to identify gaps and document process improvements and transformation roadmaps, defining KPIs for clarity.
- Oversee consultant lifecycle management (performance, availability, time-off coordination), ensuring contractual commitments and customer expectations are met.
- Strengthened client alignment through quarterly on-site engagements with Microsoft teams in Redmond, WA and Charlotte, NC, enhancing collaboration.
- Launched new data center services vertical
- Built account plans to scale services; execution is paused pending resolution of international tariff constraints (expected FY26).
- Earned Property & Casualty licensure; represented solutions across 40+ carrier partners.
- Prospected and closed new business via outbound calling and referral partners; guided clients through coverage selection and post-sale support.
Sales & Marketing Associate (Intern)
Front Row Sales and Marketing
Minneapolis, USA
05.2019 - 08.2019
- Assisted in connected commerce and demand generation initiatives across paid media (search, social, Amazon), email marketing, and D2C enablement.
- Analyzed marketplace performance to support optimization efforts for enhanced digital channel execution.
- Coordinated multi-city retail reset engagements, collaborating with client representatives to execute planograms and update in-store merchandising.
Education
B.S - Agriculture and Life Science in Agri-Business
Texas A&M University
College Station, Texas12-2021
Skills
- Enterprise account management
- Customer growth
- Consultative/solutions selling
- Discovery and needs analysis
- Value articulation
- Pipeline development
- Account planning
- Recurring revenue management
- Executive stakeholder engagement
- Cross-functional leadership
- Escalation management
- Delivery alignment
- Microsoft 365 expertise
- Technology assessment
Timeline
Account Manager
TEKsystems
06.2022 - Current
Sales & Marketing Associate (Intern)
Front Row Sales and Marketing
05.2019 - 08.2019
B.S - Agriculture and Life Science in Agri-Business
Texas A&M University