Summary
Overview
Work History
Skills
Websites
Certification
Timeline
Generic
Noah Loux

Noah Loux

Omaha,United States

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Family Teacher

Boys Town
Omaha, United States
03.2024 - Current
  • Taught social skills and provided a structured living environment to at-risk youth ages 12-17 while working with a team of 6 others to ensure a safe and clean home.

Technical Support Technician 2

Berkshire Hathaway Homestate Companies
Omaha, United States
11.2021 - 03.2024
  • Provided technical support to over 900 employees and 200 contractors and created onboarding solutions for new employees, reducing training time by 20%.

PC Technician II

TEKsystems Global Services
Omaha, United States
06.2021 - 11.2021
  • Deployed and supported >3,500 computers and >7,000 peripheral devices to a newly built hospital wing.

Technical Specialist

Apple
02.2020 - 07.2020
  • Provided technical support for Apple ecosystem devices, assisting over 50 customers weekly both in-store and through at-home services.

Specialist

Apple
08.2019 - 02.2020
  • Assisted over 20 customers daily in identifying technical needs and ensured smooth setup and knowledgeable use of devices, including smartphones and laptops.

Summer Youth Supervsior

Boys Town
Boys Town, NE
05.2019 - 08.2019
  • Developed and implemented engaging educational programs to enhance youth development.
  • Supervised youth during group activities and daily routines to foster participation.
  • Collaborated with staff to maintain a safe and supportive environment.
  • Facilitated conflict resolution among youth, promoting positive interactions.

Tech Support Specialist

Midland University
08.2016 - 05.2019
  • Provided technical support for school computers and personal devices to over 1,500 students, assisting with software installation and troubleshooting.

Skills

  • Technical troubleshooting
  • Hardware support
  • Software installation
  • Network diagnostics
  • Customer support
  • Incident management
  • Systems administration
  • Equipment setup
  • Help desk operations
  • User training
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Team collaboration

Certification

Comptia A+

Timeline

Family Teacher

Boys Town
03.2024 - Current

Technical Support Technician 2

Berkshire Hathaway Homestate Companies
11.2021 - 03.2024

PC Technician II

TEKsystems Global Services
06.2021 - 11.2021

Technical Specialist

Apple
02.2020 - 07.2020

Specialist

Apple
08.2019 - 02.2020

Summer Youth Supervsior

Boys Town
05.2019 - 08.2019

Tech Support Specialist

Midland University
08.2016 - 05.2019
Noah Loux