Lynn Jurdak
Oakland
Summary
Patient focused Medical Scribe/Patient Service Representative, with more than 16 years of experience working in a busy medical office and 25+ years in customer service. I am efficient in tackling administrative and patient-oriented tasks in a fast-paced environment.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
19
19
years of professional experience
Work History
Medical Scribe/Customer Service Representative
Northern Light Inland Family Care
07.2007 - 06.2025
- Specializing in accurately and thoroughly documenting patient-physician encounters in real time
- Act as the physicians personal assistant allowing them to give more focused attention to the patient
- Ability to navigate EMR to find necessary documents, forms, letters, critical lab results and referrals
- Ability to book appointments and manage and sort medical documents within the EMR system
- Faxing, phone calls and other clerical tasks as needed
- Certified to enter lab and imaging order
Office Assistant
Maine Golf and Tennis Academy
05.2007 - 07.2007
- Managed office supplies, deliveries and vendors
- Welcome and direct guests and campers
- Answered and managed incoming and outgoing calls while recording accurate messages
- Helped distribute mail as well as prepare items for shipping
- Obtained signatures and payments for internal and external invoices
Office Assistant
Swift Arrow Inc
05.2006 - 05.2007
- Answered incoming calls
- Data entry
- Order products
- Fax invoices
Education
High School -
Winslow High School
01.1988
Skills
- Transcription
- Filing
- Outlook
- Scheduling
- Receptionist
- Administrative Assistant
- Medical terminology
- EMR systems
- Typing
- Medical office experience
- Computer skills
- ICD-10
- Strong communication skills
- Documentation skills
- Detail-oriented approach
- Records organization
- HIPAA compliance
- EMR / EHR
- Teamwork
- Attention to detail
Timeline
Medical Scribe/Customer Service Representative
Northern Light Inland Family Care
07.2007 - 06.2025
Office Assistant
Maine Golf and Tennis Academy
05.2007 - 07.2007
Office Assistant
Swift Arrow Inc
05.2006 - 05.2007
High School -
Winslow High School
Additional Information
- Skills:
- Medical terminology expert
- Patient chart auditing ability
- Close attention to detail
- Professional phone etiquette
- Flexible
- Works well under pressure
- Records management professional
- Ability to type 60+ words per minute
- Experience with Excel, Microsoft and multi-line phone system
- Daily deposits/reconciliation
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