Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noah Moench

Windsor,California

Summary

Dynamic Front End Team Lead at Walmart with proven leadership and conflict resolution skills. Enhanced team productivity through efficient workflows and effective coaching. Building camaraderie with associates to create a work atmosphere that is comfortable. Adept at managing customer interactions and deescalating tense situations, ensuring a positive shopping experience. Committed to aligning team objectives while fostering a culture of adaptability and hard work leading by example.

Overview

4
4
years of professional experience

Work History

Front End Team Lead

Walmart
12.2023 - Current
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalation to Higher Management.
  • Enhanced Front end team productivity by implementing efficient workflow processes and setting clear performance expectations of my associates.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning objectives with overall company vision.
  • Handled responsibilities for opening and closing store operations.
  • Monitored activities to support the asset protection team in reducing losses, customer incidents / injuries, and potential crime.
  • Managed tense customer interactions effectively deescalating potential dangerous situations.
  • Handled all money services performing check outs and ins of all cash from the store tills to and from the “cash office” for deposit.

Window Technician

Fish Window Cleaning
03.2023 - Current
  • Demonstrated expertise in various types of windows such as double-hung, casement, sliding, bay, bow, picture, awning, skylight windows while performing Proper Removal and Cleaning.
  • Assisted customers in selecting suitable window cleaning options based on their specific needs, preferences, and budgets.
  • Educated clients on proper window care techniques for optimal performance and longevity of their investment.
  • Addressed customer concerns promptly, ensuring issues were resolved quickly and professionally.

Security Officer

Allied Universal
09.2023 - 12.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety.

Chef

Panda Express
08.2021 - 02.2022
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Secured premises by managing restaurant opening and closing procedures.

Education

GED - General Studies

University of Arizona
Sierra Vista, AZ
03.2018

Skills

    Leadership

    Adaptability

    Hardworking

    Self starter

    Communication

    Conflict resolution techniques

Timeline

Front End Team Lead

Walmart
12.2023 - Current

Security Officer

Allied Universal
09.2023 - 12.2023

Window Technician

Fish Window Cleaning
03.2023 - Current

Chef

Panda Express
08.2021 - 02.2022

GED - General Studies

University of Arizona

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