Noah Okawa
Provo,UT
Summary
Reliable employee seeking a position. Offering excellent communication and good judgment. Recently certified as an EMT and I am excited to get into the field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Splash Summit Waterpark
04.2022 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
Lifeguard
Provo Recreation Center
08.2023 - 06.2024
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
Manager
Cold Stone Creamery
04.2021 - 06.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Sales Representative
Total Client Connect
09.2022 - 11.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Negotiated contracts with clients and developed relationships with key personnel.
Education
High School Diploma -
Orem High School
Orem, UT05-2024
Skills
- Safety Verifications
- Helping the elderly
- Stocking and Replenishing
- Customer Service
- Customer Needs Assessment
- Accurate Money Handling
- Health and Safety Standards
- Food Preparation and Safety
- Food Safety Standards
- CPR certified
- NREMT certified
Accomplishments
High school record holder swimmer
Academic all region swimmer
CPR certified
NREMT certified
Certification
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians.
- Deep Water Lifeguard Training-American Aquatics and Safety Training.
- CPR/AED for the Professional Rescuer - American Red Cross.
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Lifeguard
Provo Recreation Center
08.2023 - 06.2024
Sales Representative
Total Client Connect
09.2022 - 11.2022
Lifeguard
Splash Summit Waterpark
04.2022 - 09.2024
Manager
Cold Stone Creamery
04.2021 - 06.2024
High School Diploma -
Orem High School
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