Reese McKinnon
Bethlehem,PA
Overview
2
2
years of professional experience
Work History
Hostess
PJ Whelihan's
09.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
Cashier
Weis Markets Inc
08.2021 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
Education
Associate of Science - Dental Hygiene
Northampton Community College
Bethlehem, PA06.2027
High School Diploma -
Liberty High School
Bethlehem, PA06.2023
Skills
- Food Preparation and Safety
- Dining Room Monitoring
- Ordering Procedures
- To-Go Order Preparation
- Warm and Friendly
- Safe Work Practices
- Table Bussing
- Phone Inquiries
- Call Transfers
- Customer Preferences
- Assigning Tables
- Guest Inquiries
- Conflict Resolution
- Adaptable and Flexible
- Customer Service Excellence
- Complex Problem-Solving
- Safety Verifications
- Product Location
- Facility Safety
Accomplishments
- Graduated Cum Laude with a 3.7 GPA.
- Obtained silver cord status with over 200 hours of Community Service.
Timeline
Hostess
PJ Whelihan's
09.2022 - Current
Cashier
Weis Markets Inc
08.2021 - 07.2022
Associate of Science - Dental Hygiene
Northampton Community College
High School Diploma -
Liberty High School