Professional with experience in guest services, prepared for customer-facing role. Strong focus on team collaboration and achieving results. Skilled in communication, problem-solving, and maintaining positive atmosphere. Reliable and adaptable to changing needs.
Overview
4
4
years of professional experience
Work History
Front of House Team Member
Lenny's Italian Grill
05.2025 - 08.2025
Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
Handled customer complaints professionally and efficiently, resulting in increased repeat business.
Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
Established welcoming atmosphere by greeting each guest warmly.
Volunteer
Philadelphia 76ers
06.2024 - 07.2024
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Coach
MANALAPAN Soccer Club
03.2021 - 06.2023
Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
Boosted player confidence through personalized training sessions and continuous feedback.
Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
Party Coordinator
Vision Works Mobile Entertainment
05.2021 - 05.2023
Increased customer satisfaction by promptly addressing concerns and providing creative solutions for various event needs.
Ensured timely setup and breakdown of events through effective coordination with staff members, vendors, and venue personnel.
Boosted repeat business by delivering memorable parties that exceeded client expectations through exceptional attention to detail and clear communication.
Elevated guest enjoyment levels with innovative entertainment offerings tailored specifically to each unique event theme or occasion.