Noah Perez
1501 Colosio Ln Mission,TX
Summary
Dynamic customer service professional with a proven track record at previous employers, adept at conflict resolution and technical support. Skilled in enhancing customer satisfaction through effective communication and product knowledge, consistently resolving complex issues and fostering strong relationships. Committed to delivering exceptional service and maintaining high standards in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Sensure
McAllen, TX
10.2024 - 03.2025
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved customer complaints promptly and efficiently.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided accurate information about products and services to customers.
Game Room Attendant
Peter Piper Pizza Inc
McAllen, TX
06.2022 - 08.2022
- Monitored game room activities and to ensure safety and fair play for all guests.
- Provided excellent customer service and resolved any issues or complaints promptly.
- Maintained cleanliness and organization of game room equipment and supplies.
Education
High School Diploma -
James "Nikki" Rowe High School
McAllen, TX05-2023
Skills
- Customer service
- Conflict resolution
- Product knowledge
- Technical support
- Order processing
- Customer relationship management
- Attention to detail
- Effective communication
- Critical thinking
References
References available upon request.
Timeline
Customer Service Representative
Sensure
10.2024 - 03.2025
Game Room Attendant
Peter Piper Pizza Inc
06.2022 - 08.2022
High School Diploma -
James "Nikki" Rowe High School
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