Results-driven, proactive, and ambitious professional with a strong aptitude for collaborative teamwork. Demonstrates exceptional multitasking abilities and excels in managing projects under stringent deadlines.
Overview
9
9
years of professional experience
Work History
Production Manager
Thinc Cubed, LLC
03.2020 - Current
Managed, trained, and supervised a team of production staff to meet production goals and deadlines
Developed and implemented production processes to increase efficiency and reduce costs
Collaborated with other departments to ensure efficient material and product flow
Monitored production performance and quality control
Created and monitored production schedules
Analyzed production data and identified areas for improvement
Tracked active inventory to create Metric batch reports
Communicated directly with customers to ensure production goals are met
Prepared and packaged orders to be delivered to clients
Fast-paced work environment
Ability to multi-task and prioritize tasks.
JR. Account Manager
Loan Depot
10.2019 - 03.2020
Investigated and resolved product issues and customer complaints in a timely manner
Tracked and monitored production progress and reported results to senior management
Developed and maintained positive working relationships with vendors and suppliers
Completed Verbal VOEs
Completed Written VOEs
Obtained copies of hazard insurance policies requested by loan processors
Corresponded with borrowers to obtain information requested by loan processors
Input and labeled information and documentation obtained from borrowers into loan software
Developed and maintained client relationships to ensure customer satisfaction
Assisted other teams as needed
Fast-paced work environment
Multi-tasking and task prioritization.
RV Detailer / Lot Porter
Temecula Valley RV
11.2018 - 07.2019
Maintain cleanliness and organization of the RV lot, including lot maintenance, sweeping, and trash disposal
Inspect and clean the interior and exterior of recreational vehicles (RVs)
Perform minor repairs, maintenance, and cleaning of RVs and ensure that all safety standards are met
Operate forklifts and other machinery to move and organize RVs on the lot
Maintain inventory of supplies and materials for cleaning and maintaining RVs
Monitor the lot for any suspicious activity or damage to vehicles.
LQB Support Technician
Mountain West Financial
04.2016 - 06.2018
Provided technical support to internal customers with hardware, software, and network related issues
Troubleshot hardware and software issues for customers in remote locations
Trained customers on LQB software features and usage
Data Entry and ensure data integrity
Prepared check requests
Collateral Desk
Filing
Processed timesheets as well as PTO and Sick Time Requests
Worked ECOA report to ensure compliance with State and Federal laws
Worked suspense report to ensure compliance
Worked on project teams as needed
Customer Service
Strong communication, prioritization, and multi-tasking
Fast-paced work environment
Ability to research
Knowledge of Microsoft Office, Excel, Word, and Power Point
Exceed minimum typing skills of 40 wpm
Troubleshooting.
Night Load Crew
Lin's Market
07.2015 - 04.2016
Responsible for loading and unloading trucks during overnight shifts
Utilized pallet jack to move and stack pallets and packages
Followed detailed instructions on product placement for optimal storage
Inspected items for damages prior to loading and unloading
Maintained a clean and organized workspace
Recorded and reported any discrepancies in packages or shipments
Provided exemplary customer service to the public
Critical problem-solving skills
Fast-paced work environment.
Education
Beaumont High School
06.2015
Skills
Proficient with Technology and Software and can explain procedures to customers
Works well within a team and capable of taking over leadership responsibilities as needed
Problem Solving
Positive Attitude
Strong written and verbal communication skills
Proficient with Outlook, Excel and Power Point
Accuracy
Adaptability
Attention to detail
Willing to learn and grow
Efficiency
Friendliness
Interpersonal
Project Management
OSHA Compliance
Customer-Centric
Customer Support
Ephesoft
LendingQB
Ability to research issues
Troubleshooting
Timeline
Production Manager
Thinc Cubed, LLC
03.2020 - Current
JR. Account Manager
Loan Depot
10.2019 - 03.2020
RV Detailer / Lot Porter
Temecula Valley RV
11.2018 - 07.2019
LQB Support Technician
Mountain West Financial
04.2016 - 06.2018
Night Load Crew
Lin's Market
07.2015 - 04.2016
Beaumont High School
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