Noah Sayles
Bethel,OH
Summary
Energetic and Enthusiastic IT technician with two years of IT support experience associated with Data Center and office hardware, software, and network connectivity diagnosis and repair. Seeking to leverage a broad spectrum of IT knowledge and skills to enhance a company’s capabilities with technology. Watchful professional offering comprehensive, hands-on experience identifying, investigating and responding to information security alerts. Expertise in searching through data-sets to detect threats and anomalies and administering metrics to maintain security processes and controls. Focused on helping businesses safeguard sensitive data from hackers and cyber-criminals.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
IT Specialist - Cyber
CVG Airport Authority
Erlanger, KY
08.2022 - Current
- Using Microsoft Azure
- Writing KQL Queries in Microsoft Azure Monitor
- Creating/modifying Firewall rules in Next-Generation Firewalls
- Securing workstations and mobile devices with Microsoft Defender and Microsoft Purview
- Establishing FIDO security key to the organization
- Log monitoring
- Establishing and upgrading a password manager for organizational use
- Counseled senior-level management on current privacy and security trends and recommendations to mitigate risk.
- Validated and verified system security requirements definitions and analyzed system security designs.
- Performed network troubleshooting to isolate and diagnose common problems.
- Planned and oversaw configuration changes for security infrastructure platforms.
Computer Technician
Clermont County Education Service Center
Batavia, OH
06.2022 - 08.2022
- Answering tickets through a helpdesk system
- Assisting with clients remotely and in-person
- Installing and updating hardware and applications
- Linked computers to network and peripheral equipment.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Recommended new and replacement hardware and software purchases.
- Set up and maintained user accounts and client access.
- Updated and replaced outdated drivers and software for computers and office machines.
- Restored data on computers and office machines.
- Replaced defective components and parts on malfunctioning computers and office machines.
Computer Technician
Journey Systems
Milford, OH
09.2020 - 08.2022
- Testing and evaluating the company’s internal network
- Order, record, issue, and maintain electronic equipment for the customer builds, including workstation towers, server rack systems
- Comprehensive diagnostics on all components and software to ensure optimal, efficient operability
- Validate system operability of the installed components and configuration
- QA system builds to ensure design specifications, including wiring diagram, component placement, and cable management produce them
Education
Security, BS - Cybersecurity
Saint Leo University
Saint Leo, FL 08.2021 - 05.2023
AS -
Southern State Community College
08.2019 - 05.2021
Skills
Technical Writing
Hardware and software installation
Operating system testing
Inventory management
Web Security
Computer imaging
PC decommission management
Network component installations
Virus and malware prevention
Security best practices
Risk mitigation strategies
Programming literacy in KQL, C, JAVA, Python
Problem-Solving
Analytical and Critical Thinking
Organization and Time Management
Password management
Security logging
Accomplishments
- Hardware
- Assembly, Maintenance, Printers, Troubleshooting, Routers, Switches, Servers
- Software
- Installation, Removal, Backup, Restoration, Microsoft Office 365, Python, C++, Java,
- Operating System
- Windows 10, macOS, IOS, Linux
- Network
- Configuration, Routers, LAN, WAN
- Security
- Preventative Maintenance, Monitoring, Backup Management, MITRE ATT&CK, SOAR, IDS, IPS
- GENERAL SKILLS
- Communication
- Critical Thinking
- Problem-Solving
- Teamwork
- Leadership
- Customer Service
- Meticulous
Certification
GIAC Information Security Fundamentals (GISF)
Timeline
GIAC Information Security Fundamentals (GISF)
11-2022
IT Specialist - Cyber
CVG Airport Authority
08.2022 - Current
Computer Technician
Clermont County Education Service Center
06.2022 - 08.2022
Security, BS - Cybersecurity
Saint Leo University
08.2021 - 05.2023
Computer Technician
Journey Systems
09.2020 - 08.2022
AS -
Southern State Community College
08.2019 - 05.2021