Noah Schultz
Jacksonville,Florida
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Devoted to giving every customer a positive and memorable experience. Highly-motivated with a strong desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Admissions Representative
Trinity Baptist College
Jacksonville , FL
2022.05 - Current
- Assisted prospective students with the admissions process by providing guidance and answering questions.
- Maintained accurate records of student applications and documents.
- Developed relationships with high schools, counselors, and community organizations to promote college awareness.
- Researched best practices in admissions recruitment strategies.
- Organized campus tours for prospective students and parents.
- Managed incoming inquiries from prospective students via phone calls, emails, text messages or social media platforms.
- Reviewed applications for accuracy and completeness before forwarding them to the admissions committee for further evaluation.
- Attended off-site recruiting events such as college fairs or high school visits to meet with potential applicants in person.
- Provided detailed information about financial aid options available at the university for admitted students.
- Assessed transcripts from previous institutions attended by transfer applicants.
- Processed admission decisions according to established guidelines.
- Thoroughly reviewed admissions applications and evaluated credentials to approve students for enrollment.
- Assisted individuals in filling out applications or questionnaires.
Youth Pastor
West Park Baptist Church - Wp College
Jacksonville , FL
2021.03 - 2022.09
- Provided spiritual guidance and mentorship to youth members.
- Organized mission trips and retreats for students.
- Developed and implemented weekly worship services for teenagers.
- Counseled teens on life issues such as relationships, peer pressure, and self-esteem.
- Created lesson plans for Sunday School classes.
- Maintained regular communication with parents of youth members.
- Encouraged participation in community service projects.
- Recruited volunteers to help with various church events.
- Initiated fundraising campaigns for youth ministry programs.
- Conducted outreach activities in local schools and communities.
- Facilitated small groups focused on discipleship development.
- Coordinated summer camps and other recreational activities.
- Instructed and mentored youth between grades 6 and 12.
- Partnered with parents and offered insights and resources for guiding youth in preferred directions.
Customer Service Agent
Hampton Inn By Hilton
Jacksonville , FL
2021.04 - 2021.09
- Greeted guests upon arrival, answered inquiries and provided information about hotel services.
- Checked in guests using established procedures, verified guest identification and credit card information.
- Processed payments for guest accounts, accepted cash or credit cards as payment.
- Issued room keys to registered guests and ensured that all necessary documents were completed correctly.
- Responded to customer complaints and addressed issues promptly and professionally.
- Maintained accurate records of occupied rooms, reservations and cancellations.
- Coordinated daily operations including check-ins and check-outs, room assignments and special requests from customers.
- Provided excellent customer service to ensure a positive experience for all hotel patrons.
- Processed group reservations according to standard operating procedures.
Barista
Trinity Baptist Church
Jacksonville , FL
2019.07 - 2021.03
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
Customer Service Representative
Walgreens
Jacksonville , FL
2017.11 - 2018.06
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Science - Church Ministries
Trinity Baptist College
Jacksonville, FL05.2024
Skills
- Networking Abilities
- Knowledge of Networking
- Expertise in Financial Aid
- Academic Advice and Counseling
- Student Recruiting
- Problem-Solving
- Documentation and Recordkeeping
- Team Collaboration
- Relationship Management
- Team Leadership
- Customer Service
- Telephone Etiquette
- Detail Oriented
- Coaching and Mentoring
- Counseling
- Spiritual Guidance
- Community Service
- Teaching
Accomplishments
- 2022 Appreciation Award for Exceeding Expectations in Enrollment Management
References
References available upon request.
Timeline
Admissions Representative
Trinity Baptist College
2022.05 - Current
Customer Service Agent
Hampton Inn By Hilton
2021.04 - 2021.09
Youth Pastor
West Park Baptist Church - Wp College
2021.03 - 2022.09
Barista
Trinity Baptist Church
2019.07 - 2021.03
Customer Service Representative
Walgreens
2017.11 - 2018.06
Bachelor of Science - Church Ministries
Trinity Baptist College
Similar Profiles
Hunter ZiemannHunter Ziemann
Sunday School Teacher Volunteer at Trinity Baptist ChurchSunday School Teacher Volunteer at Trinity Baptist Church
Rachel DuongRachel Duong
Lead Pre-K Teacher at Trinity Baptist PreschoolLead Pre-K Teacher at Trinity Baptist Preschool
Gavin GutzlerGavin Gutzler
Sound Technician at Trinity Baptist ChurchSound Technician at Trinity Baptist Church