Noah Sepulbeda

• Maintained equipment functionality with regular checks, cleaning, and minor repairs as necessary.
• Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.
• Boosted safety on the property by identifying potential hazards and promptly addressing them.
• Collaborated closely with supervisors on special projects requiring additional expertise or manpower, contributing to overall team success.

• Oversaw daily operations, ensuring all orders and task were completed accurately and efficiently.
• Built strong client relationships, driving repeat business and referrals, while enhancing satisfaction through efficient processes and exceptional service.
• Conducted in-person sales at public markets, engaging directly with customers, demonstrating product benefits, and driving sales growth.

• Collaborated with team members for efficient workflow and excellent guest experiences.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Cultivated warm relationships with regular customers.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

• Resolved customer complaints promptly while setting a welcoming tone as the first point of contact for guests.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Engineering