Seeking a position in hospitality, customer service, sales, marketing, management, or finance.
Overview
4
4
years of professional experience
Work History
Bartender/Server
Buffalo Wild Wings
San Diego, CA
02.2024 - Current
Maintaining inventory of liquor, beer, wine, and other beverage items.
Processing payments accurately and efficiently with POS system.
Preparing alcoholic and non-alcoholic beverages according to recipe standards.
Taking food and beverage orders and making suggestions in order to upsell.
Front Desk/Host
Roy's Hawaiian Fusion Cuisine
San Diego
08.2023 - Current
Greeting guests upon arrival and provided exceptional customer service.
Managing reservations by answering phone calls and emails in a timely manner.
Effectively navigating customer complaints and finding solutions in a timely manner.
Ensuring that all tables are set up properly for every reservation, based on the size and preferences of each party.
Barback and Bartender
Anthony's Seafood
Seattle, Washington
06.2022 - 08.2022
Assisted lead bartenders by maintaining a clean bar, stocking all liquor, wine, and all necessary ingredients for cocktails are readily available.
Quickly made cocktails for customers with precision.
E-Commerce Sales Clerk
Q.F.C
Seattle, Washington
05.2020 - 08.2022
Processed sales transactions accurately and efficiently utilizing POS systems.
Fulfilled customer orders quickly and accurately.
Trained new employees.
Busser
Duke's Seafood
Seattle, Washington
06.2021 - 08.2021
Bussed and reset tables in an orderly fashion.
Assisted servers with stocking supplies, setting up for service and cleaning duties.
Education
Bartender Certification -
ABC Bartending School
Seattle Washington
06-2023
B.S - Business Administration and Management -
University of Redlands
05.2023
Skills
Sociability - Naturally excels at networking, building relationships, and maintaining relationships, makes an effort to get a long well with everyone
Leadership - Experience in leadership from serving as president and new member educator for the Kappa Sigma Sigma fraternity at the University of Redlands
Customer Service - 3 years of customer service experience in the Extremely patient with customers and effective with problem solving