Shawn Peters
Las Vegas,NV
Summary
Well-rounded individual who is reliable and hardworking in and outside of work responsibilities. Talented and skilled multitasker that is comfortable juggling competing priorities. Versatile and upbeat employee possessing outstanding dexterity and first-rate customer service abilities.
Overview
6
6
years of professional experience
Work History
Apprentice Bartender
The Sanddollar Downtown
Las Vegas, NV
05.2022 - Current
- Responsible for continuous upkeep around bar such as: stocking of liquor, maintaining awareness of wells and anticipating bartender needs, as well as overall cleanliness.
- Performed various opening and closing duties including batching, organizing the walk-in/liquor storage, and resetting of wells.
- Demonstrated knowledge of all craft cocktails and craft beers as well as the liquors available.
- Provided cocktail service during high volume nights. Able to maintain multiple tables/orders while collaborating with bartenders. Efficient time management skills that help provide a productive workflow.
Bayhost/Shift Lead
Top Golf
Las Vegas, NV
08.2022 - 12.2023
- Responsible for ensuring team is working efficiently and productively. Maintained sidework and provided a smooth transition between shift changes.
- Created moments that mattered between players and colleagues.
- Maintained multiple tables within my section as well as in other parts of the venue.
- Developed strategies to increase customer satisfaction ratings based on feedback surveys.
Bar Server
Lee Canyon Ski Resort
Las Vegas, NV
12.2021 - 03.2022
- Provided a dedicated and reliable service to customers.
- Exceptional interpersonal skills with an aptitude for building rapport and interacting with a wide variety of personalities.
- Able to multitask in a high volume environment while successfully maintaining an organized and professional demeanor.
- Knowledgeable, attentive, and proactive with the ability to respond quickly to needs of the customer.
Barista Lead/Cashier
Lee Canyon Ski Resort
Las Vegas, NV
12.2020 - 09.2021
- Responsible for serving all products with friendly, individualized attention towards each customer.
- Skilled in building customer relationships and fostering a positive and friendly store environment.
- Provided technical guidance to new team members as well as assisted in training.
- Able to fulfill any other duties the store manager/assistant manager assigned and represented.
- Ensured superior services and promoted a friendly, comfortable environment by providing fast and friendly service.
Pool Attendant
Trump International Hotel
Las Vegas, NV
02.2018 - 11.2019
- Primary responsibility was to monitor activities of swimmers in pool areas to ensure a safe environment and to avoid/prevent injuries. Provided emergency assistance as required.
- Ensured the highest level of guest satisfaction consistent with the property's service standards.
- Able to prioritize tasks while providing prompt, courteous, and friendly service to guests and associates.
Education
Bachelor of Criminal Justice -
University Of Nevada, Las Vegas
Las Vegas, NV05.2022
Skills
- Exceptional listener and communicator who can effectively convey information verbally and in writing
- Resourceful team player who excels at building trusting relationships with customers and colleagues
- Productive worker with solid work ethic who exerts optimal effort in successfully completing tasks
- Adaptive and dedicated individual willing to expand and enhance technique skills
References
References available upon request.
Timeline
Bayhost/Shift Lead
Top Golf
08.2022 - 12.2023
Apprentice Bartender
The Sanddollar Downtown
05.2022 - Current
Bar Server
Lee Canyon Ski Resort
12.2021 - 03.2022
Barista Lead/Cashier
Lee Canyon Ski Resort
12.2020 - 09.2021
Pool Attendant
Trump International Hotel
02.2018 - 11.2019
Bachelor of Criminal Justice -
University Of Nevada, Las Vegas
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