Sales and customer service specialist with interest and experience in sports, coaching/teaching, and wellness management. Relates well to diverse populations and always strives to deliver the highest level of service.
Overview
6
6
years of professional experience
Work History
Front End Associate
Erewhon Market Palisades
02.2023 - 03.2024
Supported health and wellness initiatives, including web order services and ensuring smooth store operations
Provided high volume exemplary customer service, ensuring high satisfaction levels and repeat business
Managed inventory and collaborated with other departments to optimize store operations.
Behavioral Therapist
Inclusive Education Communication Partnerships
06.2019 - 09.2022
Implemented Applied Behavioral Analysis (ABA) to assist students (age 3-14) on the autism spectrum in achieving academic and behavioral goals
Developed Behavioral Treatment Plans and Individualized Education Plans (IEPs) tailored to student needs
Acted as a mentor and provided guidance counseling to students.
Event Coordinator/Assistant Teacher
Kings Education Summer Camp for International Students
06.2022 - 08.2022
Coordinated daily activities and lesson plans for international students, focusing on English language instruction
Created curriculum, administered tests, and provided individualized support to students.
Behavioral Therapist
Topp Consulting
03.2022 - 06.2022
Applied ABA techniques to support the progress of a third-grade student on the autism spectrum
Collaborated with senior consultants and parents to develop and implement effective behavioral data plans.
After School Coordinator
ARC: Afterschool and Experiential Education
08.2018 - 05.2019
Managed program quality and student experience, designing and planning activities to enhance participant engagement.
Education
Bachelor of Science - Information Science
University of Arizona
Tucson, AZ
12-2017
Skills
Customer Service
Sports Coaching and Mentoring
Membership Sales
Sports Performance Analysis
Wellness Program Management
Applied Behavioral Analysis (ABA)
Individualized Education Plans (IEPs)
Program Development and Design
Social Media Management
Deep Sports Knowledge
Video Editing
Front Desk Operations
Accomplishments
University of Arizona Strategic Alternative Learning Techniques Award Winner (2015)
Timeline
Front End Associate
Erewhon Market Palisades
02.2023 - 03.2024
Event Coordinator/Assistant Teacher
Kings Education Summer Camp for International Students