Noah Stimax
Street,MD
Summary
Proven track record in customer service and problem-solving, demonstrated at Redners where I excelled in managing high-stress situations and resolving customer complaints, boosting loyalty. Skilled in active listening and critical thinking, I efficiently handled escalated calls and multitasked across roles at Chipotle and Burger King, enhancing customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Redners
11.2023 - 03.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Food Service Worker
Chipotle
10.2020 - 08.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Cashier
Burger King
11.2019 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree -
Salem Christian School
Bel Air, MD06-2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Customer Service Representative
Redners
11.2023 - 03.2024
Food Service Worker
Chipotle
10.2020 - 08.2022
Cashier
Burger King
11.2019 - 04.2020
No Degree -
Salem Christian School
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