Dedicated professional with strong customer service and conflict resolution skills. Experienced in managing operations and enhancing customer experiences, ensuring client satisfaction and safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Camp Counselor
Moses Tennis
Ross, California
06.2025 - 08.2025
Supervised daily activities for campers, ensuring a safe and enjoyable environment.
Planned and organized engaging tennis drills and games for various skill levels.
Communicated effectively with parents regarding camper progress and daily events.
Sales Attendant
Sea Trek Kayak and SUP Center
Sausalito, California
01.2024 - 08.2024
Oversaw check-in process and payment to ensure smooth customer arrivals
Managing Laundry Operations and Overall
Cleanliness
-Customer Service
Transportation and launch of kayaks/stand-up paddle boards
Conducted safety education for clients to promote safe usage of equipment
Baseball Umpire
West Marin Little League
San Anselmo, CA
02.2019 - 08.2024
Officiated youth baseball games, ensuring fair play and adherence to rules.
Resolved disputes with coaches and players through effective communication during games.
Addressed concerns from parents and spectators, demonstrating strong conflict resolution skills.
Education
Bachelor of Science - Sports Marketing
Indiana University, Bloomington
Bloomington, IN
04-2028
High School Diploma -
Archie Williams High School
San Anselmo, CA
08-2024
Skills
Customer service
Customer experience enhancement
Conflict resolution
Problem solving
Time management
Team collaboration
Communication skills
Certification
CA Food Handler Certifaction
Affiliations
Chi Phi - Bloomington, Indiana January 2025 -January 2026 Member • Various Community Outreach Boys and Girls Club Etc. • Engaged in teamwork and organizational activities that supported chapter goals