Motivated team leader skilled in developing staff and fostering collaboration. Known for a customer-centric approach and ability to identify and address challenges effectively, ready to contribute to operational success and team growth.
Overview
1
1
year of professional experience
Work History
Shift Team Leader
Tropical Smoothie
Pembroke Pines
06.2025 - Current
Led team of four during daily shifts to enhance operations and elevate customer satisfaction.
Trained new staff on smoothie preparation and customer service standards, ensuring consistent quality.
Managed cash register operations and processed customer transactions with accuracy.
Oversaw cleaning of dining areas, restrooms, kitchen equipment, and floors to maintain a safe environment.
Developed solutions for operational challenges through critical thinking and proactive problem-solving.
Internship Student
Maker Cities Organization
Miami Beach
01.2026 - 07.2026
Conducted research for urban public installation in Lincoln Road mall with twenty students, focusing on design and community impact.
Collaborated in teams while independently managing specific project responsibilities to ensure timely completion.
Identified needs of customers promptly and efficiently.
Developed plans proposing solutions to improve operational efficiency and support project goals.
Developed and implemented communications strategies for various projects.