Exhibited resilience and efficiency in high-stress situations, maintaining productivity.
Coordinated cross-functional teamwork to drive successful project outcomes.
Achieved seamless project execution through effective management of concurrent tasks. Enhanced team performance by implementing strategies for prioritizing responsibilities. Drove successful outcomes by maintaining a balanced approach to workload distribution.
Achieved improved project outcomes through effective organization of team resources. Drove successful project completion by optimizing workflow and communication. Cultivated a productive team atmosphere that encouraged innovation and accountability.
Overview
7
7
years of professional experience
Work History
Security Officer
Commerce Casino
08.2024 - Current
Monitored casino premises to ensure safety and security of guests and staff.
Conducted regular patrols to identify potential security risks and hazards.
Patrol parking lot and issue parking violations to ensure laws placed and lot is maintained
Collaborated with law enforcement during investigations and emergency situations.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Store Associate
In N Out
02.2024 - 09.2024
Assisted customers in product selection and inquiries to enhance service experience.
Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
Maintained cleanliness and organization of store displays to promote a welcoming environment.
Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Lead Chef/ dinner cook
Disneyland
07.2022 - 03.2024
Maintained working knowledge of restaurant's policies and procedures.
Built and maintained internal and external customer satisfaction.
Maintained high standards of customer service during high-volume, fast-paced operations.
Followed procedures for safe food preparation, assembly, and presentation.
Built loyal clientele through friendly interactions and consistent appreciation.
Resolved complaints promptly and professionally.
Took initiative to find extra tasks when scheduled duties were completed.
Built sustainable relationships of trust through open and interactive communication.
General Manager
Pizza Hutt
02.2021 - 07.2022
Oversaw daily operations, optimizing staff performance and enhancing customer satisfaction.
Developed and implemented strategic marketing initiatives to drive revenue growth.
Managed inventory control processes, ensuring product availability and minimizing waste.
Trained and mentored management team, fostering a culture of continuous improvement.
Package Handler
Ups
08.2019 - 07.2022
Worked in a team to load and unload trucks
Learned how to properly lift and sort packages to correct facilities
Assisted drivers to deliver packages
Prep cook/ cashier
Knott's Berry Farm
05.2019 - 02.2020
Organized and cleaned restaurant during downtime; maintain a sanitized work environment at all times.
Maintained high standards of customer service during high-volume, fast-paced operations.
Handled currency and credit transactions quickly and accurately.
Assisted management with inventory control and stock ordering.
Assisted supervisors to identify and resolve issues in the restaurant.