Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Noah Wertz

Jonestown,PA

Summary

Dynamic Computer Operator with proven expertise at IGT, excelling in system monitoring and incident management. Achieved a 90% resolution rate for alerts, demonstrating strong troubleshooting skills. Adept at executing data backups and training teams, fostering collaboration and enhancing operational efficiency. Committed to maintaining high standards in critical infrastructure.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Computer Operator

IGT
Harrisburg, PA
04.2025 - Current
  • Monitor and maintain gaming systems across four casinos, ensuring 24/7 uptime and smooth operation of critical infrastructure.
  • Troubleshoot and escalate hardware and software issues, resolving 90% of alerts without needing escalation.
  • Execute scheduled batch jobs, system backups, and data transfers with a 99% accuracy rate.
  • Coordinate with IT and support teams to track and resolve system incidents, minimizing downtime, and ensuring secure operations.

Sales Associate

Columbia Sportswear
Hershey, PA
08.2024 - 01.2025
  • Processed daily sales and managed point-of-sale systems with consistent accuracy and care.
  • Utilized digital inventory systems to track stock levels, complete restocks, and support loss prevention efforts.
  • Helped onboard and train new team members on store procedures and system use.

Warehouse Associate

Cencora
Elizabethtown, PA
06.2022 - 08.2024
  • Maintained a 95%+ picking accuracy rate.
  • Assisted in warehouse tours for executives, shareholders, and interdepartmental teams, clearly explaining workflow and operations to represent warehouse efficiency and best practices.
  • Trained 10+ new employees, helping them quickly adapt to company standards and boosting team productivity.

Education

High School Diploma -

Middletown Area High School
Middletown, PA
06-2022

Bachelor of Science - Cyber Security

Harrisburg University of Science And Technology
Harrisburg, PA
08-2027

Skills

  • System monitoring
  • Hardware troubleshooting
  • Data backup
  • Batch job execution
  • Incident management
  • Technical documentation

Certification

  • CompTIA ITF+ Certificate
  • Google IT Support Certificate

Timeline

Computer Operator

IGT
04.2025 - Current

Sales Associate

Columbia Sportswear
08.2024 - 01.2025

Warehouse Associate

Cencora
06.2022 - 08.2024

High School Diploma -

Middletown Area High School

Bachelor of Science - Cyber Security

Harrisburg University of Science And Technology

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