Summary
Overview
Work History
Skills
Accomplishments
Certification
Education
Timeline
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Noah Zirk

Noah Zirk

Salesforce Admin & Data Analyst
Chester,Virginia

Summary

Well-versed Salesforce Administrator with three years of experience supporting sales and business analysis through detailed administration of complex systems. Deliberate educator, leading thoughtful and systematic tutorials on best practices for software utilization. Thorough troubleshooter solving complex software errors with urgency. I'm also a detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.

Overview

12
12
years of professional experience
7
7
years of post-secondary education
1
1
Certificate

Work History

Salesforce Administrator & Data Analyst

HealthSavings
Richmond, United States
01.2014 - Current
  • Developed Opportunity, Lead, Case, and Onboarding process for Sales, Account Manager, Marketing, and Ops teams that increased efficiency by 50%.
  • Wrote and maintained complex Workflows and Process Builder.
  • Experience building multiply Approval Process.
  • Set up and controlled user profiles and access levels for each database segment to protect important data.
  • Planned and implemented security measures to safeguard vital business data.
  • Built invoicing using Conga.
  • Used Sertifi in Salesforce to allow customers to fill/sign PDF's via email. Cutting out the need to download, print, sign, scan and email back.
  • Cleared technical debt by working with stakeholders on identifying fields/processes/workflows not used or not used they way they should.
  • Created companywide Salesforce 101 and Report Building Training.
  • Developed process diagrams and data flow diagrams that improved understanding of system.
  • Created an organizational Data Library.
  • Conducted weekly meetings with Sales and Account Managers to address issues and build our roadmap.
  • Experience working in agile environment using Jira.

Administrative Assistant

Orlando Senior Health Network
Orlando, FL
07.2009 - 12.2013
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated travel arrangements by booking hotel and ground transportation.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Created detailed expense reports and requests for capital expenditures.

• Organized all new hire, security and temporary paperwork.
• Screened applicant resumes and followed up on both employment verification and character references.
• Completed data entry, tracked resumes and maintained the applicant tracking system.
• Screened all visitors and directed them to the correct employee or office.

  • Maintained staff directory and company policy handbook for human resources department
  • Created PowerPoint presentations for business development purposes

Skills

Relational Database Management

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Accomplishments

  • Saved Operation's 240 hours of work annually by implementing cost-saving initiatives that combined 4 systems and 6 reports into 1 system and 2 reports. Saving an hour of work daily.
  • Used SurveyMonkey to create links that automatically created Accounts/Contacts/Opportunities in Salesforce saving an average of 20% on data entry and errors.
  • Resolved product issue through consumer testing.
  • Developed Opportunity, Lead, Case, and Onboarding process for Sales, Account Manager, Marketing, and Ops teams that increased efficiency by 50%.
  • Supervised team of a 7 staff members.
  • Collaborated with team of 6 in the development of a New Plan Set Up process.
  • Documented and resolved clutter on Pageviews which led to quicker call times.
  • Security Specialist Superbadge
  • Lightning Experience Reports & Dashboards Specialist Superbadge
  • Business Administration Specialist Superbadge

Certification

Six Sigma Green Belt License

Education

Six Sigma Green Belt - Six Sigma Green Belt

University System of Georgia
Georgia
01.2021 - 09.2021

Nanodegree - Business Analytics

Udacity
Online
11.2020 - 03.2021

License To Preach - Pastoral Leadership

Global University
Springfield, MO
09.2001 - 05.2004

High School Diploma -

Deltona High School
Deltona, FL
08.1996 - 05.2000

Timeline

Six Sigma Green Belt License

03-2021

Six Sigma Green Belt - Six Sigma Green Belt

University System of Georgia
01.2021 - 09.2021

Nanodegree - Business Analytics

Udacity
11.2020 - 03.2021

Salesforce Administrator & Data Analyst

HealthSavings
01.2014 - Current

Administrative Assistant

Orlando Senior Health Network
07.2009 - 12.2013

License To Preach - Pastoral Leadership

Global University
09.2001 - 05.2004

High School Diploma -

Deltona High School
08.1996 - 05.2000
Noah ZirkSalesforce Admin & Data Analyst