Summary
Overview
Work History
Education
Skills
Timeline
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Noah "Sam" Phillips

Cataula,GA

Summary

Dynamic professional with a proven track record at Outdoor Brands LLC, excelling in inventory management and problem-solving. Recognized for optimizing delivery schedules, reducing costs, and enhancing operational efficiency. Strong communicator with expertise in quality assurance and customer service, committed to driving results and improving workplace safety.

Overview

8
8
years of professional experience

Work History

Receiving Specialist

Outdoor Brands LLC
06.2024 - Current
  • Efficiently managed incoming deliveries in SAP, ensuring accurate inventory tracking and minimizing discrepancies.
  • Monitored and ensured strict adherence to company policies and safety standards in receiving operations, contributing to operational efficiency and workplace safety.
  • Managed delivery scheduling with global carriers, optimizing appointments to prevent last free day and per diem charges, reducing delays and costs.
  • Collaborated with cross-functional team members to ensure an efficient and coordinated receiving process, supporting smooth warehouse operations.

Store Associate

Havana Night Cigars
04.2021 - 01.2025
  • Successfully tracked and replenished stock, reducing inventory discrepancies.
  • Enhanced customer experience by delivering friendly, efficient service, contributing to positive feedback and repeat business
  • Elevated customer satisfaction by delivering expert product knowledge and exceptional service.
  • Performed inventory audits, ensuring accuracy through tools like Excel and Google Sheets.

Customer Service Representative

Publix
06.2017 - 10.2021
  • Handled point of sale operations, ensuring smooth and accurate transactions, boosting customer satisfaction.
  • Maintained a clean store environment, adhering to health and safety standards, enhancing shopping experience.
  • Resolved customer issues promptly, improving overall service quality and customer retention.
  • Optimized transaction processes, reducing checkout times, and increasing efficiency.
  • Ensured store presentation met company standards, contributing to a positive shopping atmosphere.

Sales Associate

Sweetbriar Fine Cigars
10.2018 - 04.2021
  • Collaborated with company representatives to enhance product offerings, boosting sales performance.
  • Improved customer satisfaction through effective sales techniques, leading to increased repeat business.
  • Analyzed product demand trends to optimize inventory management, reducing stockouts and excess inventory.
  • Oversaw receipt of all inbound products, maintaining accuracy in counts and documentation to support seamless inventory management.

Education

High School Diploma -

Harris County High School
Hamilton, GA
05-2017

Skills

  • Time Management
  • Problem Solving
  • Communication
  • Marketing Strategies
  • Quality Assurance
  • Shipment processing
  • Inventory Management
  • Product Knowledge
  • Leadership

Timeline

Receiving Specialist

Outdoor Brands LLC
06.2024 - Current

Store Associate

Havana Night Cigars
04.2021 - 01.2025

Sales Associate

Sweetbriar Fine Cigars
10.2018 - 04.2021

Customer Service Representative

Publix
06.2017 - 10.2021

High School Diploma -

Harris County High School