Hardworking and Resourceful Travel Coordinator with strong research background and love of all things travel. Provide exceptional service and quality obtained from years of hands-on experience in Leisure/Corporate Travel Industry.
Overview
25
25
years of professional experience
Work History
Client Service Coordinator
IACE Travel
06.2023 - Current
Built strong relationships with clients through exceptional communication and personalized service.
Organized trips for individual, family and business travelers.
Worked closely with clients to understand unique needs and meet specific travel desires.
Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
Senior Tour Operator
JTB USA INC.
05.2015 - 01.2020
Negotiating Tariff Rates and Conditions with Tour and Travel Suppliers.
Arranging Hotel and land components for Group and Individual tours.
Implementing Improved and Efficient Work Flow Procedures.
Supervisor
Japan Pacific Travel Services,inc.(Former JALPAK)
12.1999 - 05.2015
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Developing New Tour Products and Seeking New Tour Destinations.
Education
Associate of Arts - Travel Services
Palomar College
San Marcos, CA
Skills
Read, write and speak Japanese and fluent English
Intermediate computer skills in Microsoft Word, Excel and other Windows applications
Scheduling and Planning
Client Relationship Building
Timeline
Client Service Coordinator
IACE Travel
06.2023 - Current
Senior Tour Operator
JTB USA INC.
05.2015 - 01.2020
Supervisor
Japan Pacific Travel Services,inc.(Former JALPAK)
12.1999 - 05.2015
Associate of Arts - Travel Services
Palomar College
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