Noe Altamirano
Fresno,CA
Summary
Experienced and personable retail professional with over a decade of industry knowledge and nearly six years of successful inside sales experience. Eager to advance career to the next level, deliver exceptional customer service, and drive sales growth.
Overview
19
19
years of professional experience
Work History
Inside Sales Representative
Fresno Pipe and Supply/Ferguson Industrial
07.2019 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Assistant Store Manager
Walmart 1882
11.2017 - 03.2019
- Hired and trained new employees, including selecting seasonal workers to hire on permanently. Also conducted performance reviews and handled employees with poor performance or attendance.
- Resolved conflict between customers/employees
- Enforced company policies and procedures through implementing a three-strike system to promote professionalism.
- Attended workshops, seminars, and other training events to improve management qualities.
- Created monthly team building activities, such as Friday meetings, to increase unity, productivity, and motivation in the sales team.
- Coordinate department activities for production, sales and distribution.
- Draft staff work schedules and assign duties.
- Oversee sustainability program addressing waste management and recycling.
- Perform customer service by assisting customers on the floor.
- Review sales and financial reports and other performance data.
- Completed cash deposits daily for GARDA to pick up.
Support Manager
Walmart 2001
12.2014 - 10.2017
- Perform customer service by assisting customers on the floor.
- Select, train and evaluate employees or applicants.
- Reviewed staffing everyday made adjustments when needed.
- Led team of 30 members to complete daily goals
- Communicated and worked alongside other managers of the same level.
Zone Manager
Walmart 1882
12.2016 - 01.2017
- Managed 4 departments with a total of 10 employees.
- Planned and executed modular sets
- Trained new hires to understand their roles
- Provided customer service
- Worked with department managers to help boost sales
- Enforced company policies and procedures through implementing a three-strike system to promote professionalism.
Department Manager
Walmart 2985
09.2015 - 11.2016
- Responsible for inventory, pricing, merchandising, and displays.
- Ordered merchandise to help boost sales
- Helped customers find items they are looking for.
- Stocked department to ensure item availability
Sales Floor Associate
Walmart 2985
07.2006 - 08.2015
- Assess customer’s needs and provide assistance and information about the product.
- Ran a register
- Unloaded trucks
- Stocked freight
- Worked as part of a team to complete goals
- Gathered carts when needed
- Worked overnights to work freight/complete mods
Education
High school diploma -
McLane High School
Fresno, CA06.2006
Skills
- Calm under pressure
- Fast learner
- Flexible/adaptable
- Relationship Development
- Exceptional customer service
- Attention to detail
Timeline
Inside Sales Representative
Fresno Pipe and Supply/Ferguson Industrial
07.2019 - Current
Assistant Store Manager
Walmart 1882
11.2017 - 03.2019
Zone Manager
Walmart 1882
12.2016 - 01.2017
Department Manager
Walmart 2985
09.2015 - 11.2016
Support Manager
Walmart 2001
12.2014 - 10.2017
Sales Floor Associate
Walmart 2985
07.2006 - 08.2015
High school diploma -
McLane High School
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