Tammy Bisignano
Cedar Rapids,IA
Summary
Self-starter, with a very strong personal work ethic. Extremely dependable with the ability to work independently or with team members. Strong customer service and relationship building abilities,keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities. Friendly with superior communication, interpersonal and problem-solving abilities. 13 years of service in the medical field and 12 years experience in the inside sales departments of two major main-line airlines.
Overview
35
35
years of professional experience
Work History
Inside Sales Representative
PEC Seals
Marion, IA
08.2024 - Current
- Conducted outbound calls to existing clients to upsell products or services.
- Solicited feedback from customers on product features and service levels.
- Conducted cold calls to generate new business leads.
- Contacted new and existing customers to discuss product and service solutions.
Phlebotomist
Quest Diagnostics, Patient Services
Louisville, Kentucky
12.2021 - 07.2024
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Monitored inventory levels of supplies used in phlebotomy services.
- Maintained accurate records of collected specimens and test results.
- Responded quickly and effectively to emergency situations.
- Adhered to HIPAA guidelines regarding patient privacy.
Phlebotomist
LabCorp
Louisville, Kentucky
11.2017 - 12.2021
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Monitored inventory levels of supplies used in phlebotomy services.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Maintained accurate records of collected specimens and test results.
- Performed quality control tests on collected specimens.
- Verified patient information prior to specimen collection.
- Calibrated equipment according to manufacturer specifications.
Phlebotomist
Med East Physicians
Louisville, KY
07.2011 - 11.2017
- Reported any abnormal results or trends to supervisor or laboratory manager.
- Processed samples accurately and efficiently.
Stay at Home Mother
home day care
Crestwood, KY
05.2001 - 01.2010
American Airlines and U.S. Airways Sales
American Airlines/U.S. Airways
Crystal City, VA
10.1989 - 01.2001
- Sold American Airlines and U.S. Airways products and services to corporate travel agents
- Maintained close relationships with corporate accounts.
- Performed "waiver and favor" type upgrades for frequent travelers
Education
Diploma Medical Assisting And Phlebotomy - Medical Laboratory
Spencerian College - Louisville
Louisville, KY06-2011
Diploma in Travel And Tourism - Travel And Tourism
Southeastern Travel Academy
Kissimmee, FL06-1989
High School Diploma -
Prairie High School
Cedar Rapids, IA06-1987
Some College (No Degree) - Liberal Arts And General Studies
Kirkwood Community College
Cedar Rapids, IASkills
- Calm Under Pressure
- MS Office
- Interpersonal Communication
- Microsoft Office
- Problem-Solving
- Cultural Awareness
- Conflict Resolution
- Clerical Support
- Multitasking
Timeline
Inside Sales Representative
PEC Seals
08.2024 - Current
Phlebotomist
Quest Diagnostics, Patient Services
12.2021 - 07.2024
Phlebotomist
LabCorp
11.2017 - 12.2021
Phlebotomist
Med East Physicians
07.2011 - 11.2017
Stay at Home Mother
home day care
05.2001 - 01.2010
American Airlines and U.S. Airways Sales
American Airlines/U.S. Airways
10.1989 - 01.2001
Diploma Medical Assisting And Phlebotomy - Medical Laboratory
Spencerian College - Louisville
Diploma in Travel And Tourism - Travel And Tourism
Southeastern Travel Academy
High School Diploma -
Prairie High School
Some College (No Degree) - Liberal Arts And General Studies
Kirkwood Community College