Noe Benitez-Hernandez

• Manage team members to ensure productivity.

• Supported supervisor to ensure seamless operations.

• Served as a backup for several positions.

•Trained in multiple machines across the plant

• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Managed on-site and off-site installation, repair, maintenance, and test tasks.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored team members to enhance professional development and accountability in workplace.
• Developed and maintained project documentation for reliable records.

• Utilized best practices and troubleshooting techniques to resolve machinery issues.
• Oversaw preventive maintenance of air compressors and turbine generators.
• Reported violations of regulations, applicable laws and company policies immediately and took appropriate action.
• Implemented safety processes and procedures and made crew members aware of contingency plans for dangerous cargo spills.