Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Hardworking and dependable in sales and marketing. Skilled in planning and preparing various promotional and marketing materials to increase engagement. Flexible, motivated and always organized.
Hi, I’m
Noe Carrera
Victorville,CA
Summary
Overview
5
years of professional experience
Work History
Noe Carrera
Social Media Manager
09.2022 - Current
Job overview
- Grew clients Instagram with a consistent growth rate and maintaining a 10% engagement rate in six months.
- Curated content across four social channels ensuring a cohesive online brand identity.
- Tracked, analyzed and reported weekly analytics and KPIs to management using Google Analytics and Instagram Meta.
- Pitched, developed, and produced content on Instagram and TikTok, resulting in a 200% increase in follower growth in 6 months.
- Wrote copy for social posts with 100% grammatical accuracy.
- Coordinate with PR and marketing teams to identify and hire content creators for paid collaborations.
- Collaborated with the marketing team to design organic and paid media campaigns resulting in a 16% increase in sales.
- Created Viral content with 145.1k+ views resulting in increased brand awareness among target demographics.
- Utilized user-generated content effectively showcasing positive customer experiences enhancing credibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Dutch Bros
Barista
05.2023 - Current
Job overview
- Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
San Bernardino County Superintendent Of Schools
Paraeducator
10.2021 - Current
Job overview
- Conducted small group and individual classroom activities with students based on differentiated learning needs while carrying out IEP goals.
- Built and maintained effective communication and relationships with students, teachers, support staff and parents.
- Communicated with students, teachers, staff and parents to main effective relationships for student and program growth.
- Assisted in instructional processes by communicating perceptions of student progress and needs to teacher.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Increased proficiencies by attending professional developmental workshops on learning goals, classroom management, student motivation and engaging learning activities.
- Maintained positive attitude and affirmatively communicated with each student.
- Monitored student classroom and outdoors activities to promote student safety.
Victor Valley College
Rambassador
03.2021 - 06.2022
Job overview
- Advertised school materials through event marketing such as videos for social media, advertising and informational purposes which increased key audience by 80%.
- Developed coaching techniques and professional opportunities.
- Employed design fundamentals when selecting typography, composition, layout and color in design work.
- Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
- Researched, designed, implemented and tracked advertising and public relations activities.
- Determined optimal targets, competitor offerings and tactics by studying and analyzing demographic data.
- Answered multi-line phones and use active listening skills to assist client's issues and challenges.
- Provided information about current and future events at facility on a daily basis.
- Display friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests
- Adhere to company policies and scripts to consistently achieve call-time and quality standards.
- Support customers by managing 40+ calls per day efficiently while maintaining professionalism and upbeat tone.
Inland Empire Health Plan, Care Management
Foodbank Volunteer
07.2021 - 07.2021
Job overview
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
- Met with other volunteers and program leaders to discuss new service opportunities.
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
- Engaged in community outreach to aid program mission centered on community support and enrichment.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Oversaw daily operations to ensure high levels of productivity.
- Identified issues, analyzed information and provided solutions to problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in clean up of venues after events and meetings by sweeping floors and taking out trash.
- Guided team members with clear directions, timelines, and feedback.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Sultana High School
Associated Student Body
08.2019 - 06.2020
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Led 40 students in school activities for encouraging student organization.
- Coordinated with participating vendors during event planning.
- Performed event coordination for larger parties and gatherings. Such as school dances, football games, and other major events.
- Executed on-time and under-budget project management on complex issues for senior leadership.
- Coordinated with social media, public relations and other teams to execute product introductions.
- Monitored trends in social media, industry and competitive landscape to create new material.
- Devised processes to boost long-term successful school events and increase profit levels.
- Planned and implemented team projects to accomplish objectives.
- Modeled expected and appropriate leadership to promote adequate school events.
Education
Victor Valley CollegeVictorville, CA
Associate of Science from Business Administration
06.2022
University Overview
Sultana High SchoolHesperia, CA
High School Diploma
06.2020
University Overview
Skills
- Team Player
- Excellent Communication and Time Management
- Product Upselling
- Adaptive and creative
- Team Collaboration
- Digital Marketing
- Marketing Coordination
- Social Media Presence
- Brand representation
- Computer and Technical Skill
- Work Planning and Prioritization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Dutch Bros
05.2023 - Current
Social Media Manager
Noe Carrera
09.2022 - Current
Paraeducator
San Bernardino County Superintendent Of Schools
10.2021 - Current
Foodbank Volunteer
Inland Empire Health Plan, Care Management
07.2021 - 07.2021
Rambassador
Victor Valley College
03.2021 - 06.2022
Associated Student Body
Sultana High School
08.2019 - 06.2020
Victor Valley College
Associate of Science from Business Administration
Sultana High School
High School Diploma
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