Noe Garcia De Loera

Phoenix, AZ | September 2022 - Present

Tasked with managing all operations of a $2.5 million store with a significant Spanish speaking customer base:

• Served as the primary contact for key customers from a culturally diverse range of people with various Spanish accents and speech patterns.
• Regularly provided in person, online, and over the phone interpretation between colleagues and clientele.
• Assisted Spanish speaking customers in filling out documents to open professional business accounts and financing equipment.
• Provided bilingual technical support, equipment repair information, and customer service as needed.

Phoenix, AZ | July 2013 - July 2018, January 2020 - August 2022

Played a key role in efficiently running a $13 million new residential/ commercial facility with a primarily Spanish speaking customer base:

• Served as the primary point of communication between commercial paint companies and their Spanish speaking employees to receive, prepare, and process large orders of product for national home builders across Arizona.
• Trained employees to succeed in their current roles and mentored them to grow and advance their careers.
• Remained vital contact for important accounts and colleagues even after taking on new role.