Noe Mata
Bartow,FL
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
Mata La Hembra
01.2022 - Current
- Facilitate a welcoming atmosphere, contributing to customer retention and repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Take accurate and prompt orders to minimize errors and ensure customer needs are met.
- Demonstrate reliability and a commitment to punctuality and continuous learning.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Front-End Manager
Hibachi Express
03.2022 - 12.2022
- Oversaw hiring, training, and supervision of front-end staff to ensure smooth operations.
- Maintained a clean and organized workspace to uphold restaurant standards.
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in 2 checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
Dispatch Manager
Self-Employed
01.2021 - 01.2022
- Handled communication and logistics for driver teams and managed freight shipments.
- Coordinated with freight and brokerage companies for smooth load dispatches.
- Ensured compliance with state and federal regulations for permits, licenses, and shipments.
Personal Shopper
Walmart
01.2020 - 01.2021
- Organized and dispensed customer orders with a focus on efficiency and accuracy.
- Resolved customer inquiries and complaints, enhancing customer satisfaction.
- Ensured all items, including returns, were properly processed and organized.
Education
Associate of Arts - Music Production
Polk State College
12-2025
High School Diploma -
Bartow Senior High School
06.2020
Skills
- Team Leadership
- Communication
- Problem Solving
- Attention to Detail
- Punctuality
- Organization
- Inventory Management
- Cash handling
- Exceptional customer service
Languages
Spanish
Professional Working
Timeline
Front-End Manager
Hibachi Express
03.2022 - 12.2022
Server
Mata La Hembra
01.2022 - Current
Dispatch Manager
Self-Employed
01.2021 - 01.2022
Personal Shopper
Walmart
01.2020 - 01.2021
Associate of Arts - Music Production
Polk State College
High School Diploma -
Bartow Senior High School
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