Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Noel Adriano

Roseville,CA

Summary

Dynamic and results-oriented professional with a proven track record at DoorDash, demonstrating exceptional customer service and time management skills. Excelled in fast-paced environments, ensuring safe and timely deliveries, and significantly increasing repeat business through outstanding service. Skilled in navigation and team collaboration, adept at promoting positive outcomes and enhancing customer satisfaction.

Overview

30
30
years of professional experience

Work History

Delivery Driver

DoorDash
02.2023 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Verified accuracy of all deliveries against order forms.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Managed customer inquiries and complaints in polite and professional manner.

Assistant Kitchen Supervisor

Burlingame Skilled Nursing and Rehab Center
03.1995 - 02.2001
  • Participated in regular performance evaluations of kitchen staff, offering constructive feedback for continuous improvement.
  • Promoted a safe work environment by strictly enforcing safety policies such as wearing gloves or using non-slip mats near potentially hazardous areas.
  • Monitored food preparation, production, and plating for quality control.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Developed detailed plans based on broad guidance and direction.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Oversaw equipment maintenance schedules to minimize downtime and maintain a productive working environment.
  • Ensured timely delivery of meals by coordinating between front-of-house staff and the kitchen team for smooth service operations.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained new kitchen staff on proper cooking techniques, equipment usage, and safety procedures to ensure consistent results.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
  • Reduced food waste through effective inventory management and menu planning.
  • Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.
  • Collaborated with front-of-house staff to ensure seamless guest experiences from order placement to meal delivery.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Participated in weekly management meetings to discuss ongoing challenges, successes, and strategies for continued improvement.

Education

High School Diploma -

Jose Rizal College
Manila Philippines
06-1977

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration

Timeline

Delivery Driver

DoorDash
02.2023 - Current

Assistant Kitchen Supervisor

Burlingame Skilled Nursing and Rehab Center
03.1995 - 02.2001

High School Diploma -

Jose Rizal College

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Noel Adriano