Noel Catoe
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Optician
Eyecare Center
03.2023 - 01.2024
- Managed inventory levels efficiently to guarantee adequate stock availability while minimizing excess supply expenses.
- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
- Educated clients about how to adapt to, wear, and care for eyeglasses.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Worked effectively in fast-paced environments.
- Maintained safe, clean and organized environment to increase patient comfort.
Office Manager and Events Specialist
Ridge Runner Roofing
07.2022 - 10.2023
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Learned and adapted quickly to new technology and software applications.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Sales Administrator and Receptionist
Systel
01.2020 - 02.2022
- Recorded accurate and efficient records in customer database.
- Kept detailed records of daily activities through online customer database.
- Continuously improved internal processes by suggesting and implementing changes that led to streamlined workflows and time savings for the sales administration team.
- Attended monthly sales meetings and quarterly sales trainings.
Bra Fitting Specialist
Victoria's Secret
09.2016 - 12.2019
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Exceeded individual sales targets regularly, contributing to overall store success and earning recognition for exceptional performance.
- Managed efficient cash register operations.
- Streamlined appointment scheduling processes for increased efficiency, resulting in more accurate bookings and reduced wait times for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Identified opportunities for upselling complementary items such as lingerie accessories or matching sets during consultations, boosting sales figures consistently.
Education
Human Services
CCC&TI
Hudson, NCBachelor of Science - Recreational Therapy
University of Toledo
Toledo, OH2027
Travel, Tourism, & Hospitality
King's College
Charlotte, NC07.2013
Skills
- Recreation & Leisure
- Customer Service
- Sales
- Team Development
- Goal Setting
- Data Entry
Professional Development
- Relaxation and Stress Management Interventions, Amber Oelker, 02/15/24, 6:00 PM EST
- Aquatic Therapy in RT Practice, Kim Fennell, 02/21/24, 6:00 PM EST
Timeline
Optician
Eyecare Center
03.2023 - 01.2024
Office Manager and Events Specialist
Ridge Runner Roofing
07.2022 - 10.2023
Sales Administrator and Receptionist
Systel
01.2020 - 02.2022
Bra Fitting Specialist
Victoria's Secret
09.2016 - 12.2019
Human Services
CCC&TI
Bachelor of Science - Recreational Therapy
University of Toledo
Travel, Tourism, & Hospitality
King's College
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