Noel Cheatem

Forklift Driver & Trainer

Operate forklifts and other warehouse machinery in a high volume distribution center consistently meeting, safety and efficiency standards

Selected to serve as a trainer for new hires, providing guidance on operational protocols and safety procedures

Member of the safety committee working to ensure compliance with safety standards. Identify potential standards and implement best practices to enhance workplace safety.

Designed and completed several projects focused on optimizing driver’s time in product selection, resulting in significant efficiency gains across the distribution process.

Frequently work overtime to support organizational needs demonstrating a high degree of reliability and commitment

• Delivered auto parts promptly and safely to multiple client locations consistently achieving on time delivery rates
• Choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained a professional and courteous demeanor, while interacting with customers, fostering positive relationships, and ensuring high level of customer satisfaction
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Upheld high standards of professionalism while representing the company during interactions with customers.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Expedited deliveries to meet customer deadlines and requirements.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
• Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
• Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
• Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
• Contributed to environmental sustainability by following eco-friendly driving practices.
• Enhanced customer trust by providing courteous and professional service during deliveries.
• Operated light trucks to deliver loads as far as Number miles from home location.
• Filled out load paperwork and DOT-mandated log books.
• Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.