Noel Jimenez
Bronx,NY
Summary
Dedicated and detail oriented Retail and Sales professional with 10+ years of experience. Skilled in aligning business strategies and objectives with established best practices to achieve optimal operations across dynamic channels. Proven aptitude for inspiring a company culture that drives collaboration and growth while partnering with leadership teams to develop continuous improvement initiatives. Fluent in English and Spanish.
Overview
12
12
years of professional experience
Work History
Visual Merchandiser
KITH
Brooklyn, NY
07.2023 - Current
- Maintains stores visual standards by making sure all product is displayed correctly, mannequin looks are updated weekly, all fixtures are clean and all SKU’s are available to sell on the sales floor.
- Steam, hang, sensor and label all products before being placed on the sales floor
- Conduct daily product validation walk through to make sure all SKU’s are out and ready to sell.
- Prep all upcoming collections efficiently to ensure they are ready for its designated release date.
- Work with stock team to ensure new products gets counted and received in a timely manner
- Travel to other KITH locations to help with store needs/ new store openings/ pop up shops.
- Weekly touch base with buying teams to communicate any floor new floor moves, chat about any new releases and new product being sent to the work location.
- Implement and execute all visual merchandising directives communicated Visual Merchandising Manager and/or the Head of Retail
Arena Merchandise Supervisor
Madison Square Garden
08.2022 - 12.2022
- Provided the highest example of customer-based service for our guest and employees.
- Overseeing inventory controls and conducting end of quarter inventory counts.
- Trained, coached and developed employees to improve performance and drive sales excellence.
- Oversee scheduling, time and attendance and payroll by actively utilizing company systems. (Workforce, Appian)
- Set schedules, delegated merchandising assignments and sales goals to achieve demanding targets under tight deadlines.
- Ran markdown reports, managed store replenishment and analyzed buying reports.
- Developed partnerships with internal groups such as packaging, visual and e-commerce.
Merch Team Lead
Madison Square Garden Co
New York, NY
11.2021 - 08.2022
- Empowering team to assist in all aspects of fulfillment to service customer needs and maintaining high customer service readiness by delivering a clean, neat, easy to shop or store environment.
- Training and coaching new employees according to new hire procedures and proven sale strategies.
- Learning and retaining company’s policies & procedures to better assist customers.
- Worked different stores and stations to provide optimal coverage and meet production goals.
- Tracked receipts, employee hours and inventory movements.
- Used POS system to enter orders, process payments and issue receipts.
Merchandiser worker
Madison Square Garden Co
New York, NY
10.2014 - 11.2021
- Responsible for complex financial transactions to ensure accuracy of the store sales.
- Responsible for accuracy of cash drawers, inventory and gift certificates.
- Provide outstanding customer service skills in a fast-past environment fulfilling each customer’s needs.
- Ensuring accurate pricing on store merchandise and conducting markdowns and sale items.
- Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
Retail Worker
Citi Field Stadium
Queens, NY
04.2015 - 11.2017
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Used POS system to process sales, returns, online orders and gift card activations.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Theatre Usher
Regal Cinemas
New York, NY
10.2012 - 10.2014
- Accountable to greet and direct customers to the appropriate theatre as well as assisting patrons with seating by giving directions and lighting paths.
- Responsible to maintain a clean and safe facility for the customers.
- Sold admission, processed payments and issued tickets.
- Worked flexible hours; night, weekend and holiday shifts.
Education
High School Diploma -
John F. Kennedy High School
The Bronx, NY06.2010
Skills
- POS Inventory System Operation
- Customer Experience Management
- Inventory Control Procedures
- Manager Coaching and Training
- Merchandising Logistics
- Performance Goals
- Cash Control
- Problem-Solving
- Excellent Communication
- Written Communication
- MS Office, MS Excel, MS Word
Languages
Spanish
Native or Bilingual
Timeline
Visual Merchandiser
KITH
07.2023 - Current
Arena Merchandise Supervisor
Madison Square Garden
08.2022 - 12.2022
Merch Team Lead
Madison Square Garden Co
11.2021 - 08.2022
Retail Worker
Citi Field Stadium
04.2015 - 11.2017
Merchandiser worker
Madison Square Garden Co
10.2014 - 11.2021
Theatre Usher
Regal Cinemas
10.2012 - 10.2014
High School Diploma -
John F. Kennedy High School