I have interests in live music, motorsport film
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Noel K
Olathe
Summary
Results-driven professional skilled in customer service and team management. Achieved enhanced team performance and service quality by implementing effective training programs and fostering employee engagement.
Overview
6
6
years of professional experience
Work History
Manager
Culver's Restaurant
Olathe, KS
09.2023 - Current
- Trained and mentored staff to enhance team performance and service quality.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved goals set by the owner and general manager
Cook
Buffalo Wild Wings
Olathe, KS
05.2021 - 08.2023
- Prepared and cooked menu items following established recipes and standards.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Collaborated with team members to ensure timely food service during peak hours.
- Trained new staff on kitchen procedures, safety protocols, and food handling techniques.
Front of House Employee
Chick-fil-A
Olathe, KS
04.2020 - 03.2021
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Operated POS systems efficiently, processing orders accurately and swiftly.
- Assisted in training new team members on operational procedures and customer engagement techniques.
- Maintained cleanliness and organization of front-of-house areas to enhance ambiance and safety standards.
Education
Business
Johnson County Community College
Overland Park, KS01.2027
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Task delegation
Interests
Timeline
Manager
Culver's Restaurant
09.2023 - Current
Cook
Buffalo Wild Wings
05.2021 - 08.2023
Front of House Employee
Chick-fil-A
04.2020 - 03.2021
Business
Johnson County Community College