Noel Lam
Summary
Dedicated in data driven solving problems and supporting organization growth by leveraging extensive experience in end-to-end Global Supply Chain operations including Procurement & Supplier Management, 3PL Warehouse and Transportation Management, Demand planning and forecasting, Inventory Management and Production Planning. Proven expertise in structured thinking, driving improvements, cost-saving, and enhancing supply chain capabilities across multi-industry supply chain projects. Skilled in leading complex projects, cross-functional collaboration, optimizing processes, and implementing IT solutions, with experience at IBM and EY Consulting roles. Holding an MIT Supply Chain Micro Master's degree, APICS CPIM, and PMP certifications demonstrates a commitment to excellence and continuous improvement in supply chain management. Fluent in English and a native speaker of Chinese (Mandarin). These are key elements to deliver success and seamlessly fit into new roles.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Supply Chain Director
DOUGH ZONE RESTAURANT GROUP
Redmond, WA
01.2022 - Current
- Applied BOT(Build-Operate-Transfer) approach to develop multiple supply chain functions starting from scratch for a 40% YoY growth restaurant group (20+ restaurants, 4 central kitchens across 4 states), including Purchasing, Warehouse, Demand planning, Order Management and Production planning function within 2 years
- Initialized and supervised ERP implementation to enable company digital supply chain (On Going)
Business Transformation Consulting Director, Supply Chain & Operations
IBM
Shanghai, CN
- 01.2021
- Served as Subject Matter Expert and led the BOM Validation workstream for procurement and production project with China leading industrial machinery group
- Achieved 3.3% of USD 4.1 billion direct purchase expense cost savings by defining material as off-product-line settlement material in 1500+ vendor's pool
- Contributed 25% out of 120+ (whole project team) supply chain process improvement initiatives, designed implementation processes and established an enablement organization (PMO) for continuous improvement.
Business Consulting Manager, Supply Chain & Operations, Advisory Service
ERNST & YOUNG (EY)
Shanghai, CN
01.2018 - 01.2020
- Leading CN Medical Device Co.(Annual Sales 3B) Supply Chain IPD Transformation Project
- Improved 8% of OTIF rate by optimizing Order to Ship process through CRD (Customer Request Date)
- Collaborated network design team to advise 5 new regional DC locations to support 15%+ YoY growth
- Germany Global Chemical Company Supply Chain Production Planning Restructure Project
- Harmonized and Streamlined 3 BU production planning organizations by setting up centralized planning team to have 3.8% OEE improvement (est
- 5-8 million savings) within 9 months project timeline
- US Worldwide Sportswear Company 3PL Logistics Service Audit Project
- Identified annual USD 4.8 million improvement initiative, assessed service risk and impact, and provided a mitigation plan roadmap.
Senior Supply Chain Manager
INVENTEC CORP (Server and Laptop Manufacturing, ODM)
Shanghai & Taipei, CN & TW
01.2005 - 01.2017
- Achieved 5-8% YoY growth of USD 7 business scope by mastering global supply chain operations in world leading ODM for multiple customers (HP, Acer, Lenovo)
- Rewarded Top tiers (2nd for 2 years,1st of 2 years) in HP Supplier Business Review (Operations Segment) by overseeing six core supply chain departments: order fulfillment, material & inventory control, logistics and Custom Affaire, demand planning, high-value parts procurement and production planning
- Achieved strategy goal to retain 1.3B key US government business of HP
- Collaborated with TW headquarter project team and CN task force team to setup new regional factory in TW in an aggressive 9-month schedule to meet customer expectation
- Awarded Outstanding Employee of the company due to continuously receiving top tier rank in key customer business review.
Education
Micro master's in supply chain management -
Massachusetts Institute of Technology (MIT)
05.2024
Bachelor's Degree in Transportation Engineering and Management -
National Chiao Tung University (NCTU), Taiwan
06.2000
Skills
Electronic Manufacturing Global Supply Chain
Inventory Management (Stage: NPI, MP, EOL(E&O))
Program/Project Management (PMP)
Process Improvement (E2E Process Map)
Master Production Scheduling
Demand Planning and Forecasting
Supply Chain Analytics (SCOR Framework)
Machine Learning Analytics (Orange Data Mining)
3PL Warehouse and Transportation Management
Order Management (Order to Cash Process)
Procurement including Sourcing Strategy
Material Requirement Planning, MRP (I2 & SAP)
Supplier Relationship Management (SRM)
ERP System Implementation (SAP and Odoo)
Certification
- PMP and Lean Six Sigma Green Belt(EY Internal training certified.)
- Certificate of production and inventory management (CPIM), APICS
Area Of Expertise
- Electronic Manufacturing Global Supply Chain
- Program/Project Management (PMP)
- Master Production Scheduling
- Supply Chain Analytics (SCOR Framework)
- 3PL Warehouse and Transportation Management
- Procurement including Sourcing Strategy
- Supplier Relationship Management (SRM)
- Inventory Management (Stage: NPI, MP, EOL(E&O))
- Process Improvement (E2E Process Map)
- Demand Planning and Forecasting
- Machine Learning Analytics (Orange Data Mining)
- Order Management (Order to Cash Process)
- Material Requirement Planning, MRP (I2 & SAP)
- ERP System Implementation (SAP and Odoo)
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Supply Chain Director
DOUGH ZONE RESTAURANT GROUP
01.2022 - Current
Business Consulting Manager, Supply Chain & Operations, Advisory Service
ERNST & YOUNG (EY)
01.2018 - 01.2020
Senior Supply Chain Manager
INVENTEC CORP (Server and Laptop Manufacturing, ODM)
01.2005 - 01.2017
Business Transformation Consulting Director, Supply Chain & Operations
IBM
- 01.2021
Micro master's in supply chain management -
Massachusetts Institute of Technology (MIT)
Bachelor's Degree in Transportation Engineering and Management -
National Chiao Tung University (NCTU), Taiwan