NOEL MONTOYA
Riverdale,MD
Summary
Accomplished General Manager with a proven track record at ECOLODGE CASCADA BLANCA, enhancing operational efficiency and profitability through expert P&L Management and Leadership. Skilled in fostering strong client and team relationships, implementing robust administrative systems, and driving financial stability. Excel in Operations Management and ensuring streamlined processes and effective expense control.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Insurance Agent
PRIMERICA
03.2024 - Current
- Build strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
ADMINSTRATIVE ASSISTANT
RENT PAINTERS
08.2023 - 01.2024
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
General Manager
ECOLODGE CASCADA BLANCA
02.2015 - 12.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Assisted in recruiting, hiring and training of team members.
ADMINISTRATOR
ARTESANOS CAFE BAR
01.2009 - 11.2014
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Improved employee productivity with effective time management strategies for daily tasks.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Created and managed project plans, timelines and budgets.
- Developed effective improvement plans in alignment with goals and specifications.
BANQUET SERVER
WESTWOOD COUNTRY CLUB
05.2000 - 12.2000
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Adhered to all health and safety regulations while serving food and beverages.
- Provided friendly, courteous service to create memorable moments for guests.
- Worked with banquet manager to coordinate event set up and schedule.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
Education
Bachelor of Science - BUSINESS ADMINISTRATION
CENTRAL AMERICA UNIVERSITY
MANAGUA, NICARAGUA12.1998
Skills
- Leadership and team building
- Operations Management
- Administrative Skills
- P&L Management
- Labor Cost Controls
- Expense Control
- Trading strategies
- Technical Analysis
- Futures Contracts
- Microsoft Office
Certification
1. certificate in finances.
2. Life Insurance License
Timeline
Insurance Agent
PRIMERICA
03.2024 - Current
ADMINSTRATIVE ASSISTANT
RENT PAINTERS
08.2023 - 01.2024
General Manager
ECOLODGE CASCADA BLANCA
02.2015 - 12.2022
ADMINISTRATOR
ARTESANOS CAFE BAR
01.2009 - 11.2014
BANQUET SERVER
WESTWOOD COUNTRY CLUB
05.2000 - 12.2000
Bachelor of Science - BUSINESS ADMINISTRATION
CENTRAL AMERICA UNIVERSITY
1. certificate in finances.
2. Life Insurance License
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