Overview
Work History
Education
Skills
Summary
Languages
Timeline
Generic

Noel Montrond

Brockton,MA

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Crisis Counselor -

Samaritans Southcoast
06.2025 - Current
  • Assist callers in managing stress and navigating emotional challenges while promoting mental health awareness.
  • Provide emotional support to individuals in distress, especially those experiencing feelings of crisis or suicidal thoughts.
  • Offer timely assistance to individuals in crisis, employing active listening skills and empathy to establish rapport quickly.

Food Pantry Logistics -

The Charity Guild
07.2022 - Current
  • Demonstrate respect, friendliness, and a willingness to help wherever needed.
  • Self-motivated with a strong sense of personal responsibility.
  • Works well in team settings, providing support and guidance to others.

Course Facilitator -

Brigham Young University-Pathways
04.2023 - 07.2024
  • Managed classroom logistics, ensuring smooth operations during the semester.
  • Increased student engagement by incorporating interactive activities into daily lesson plans.
  • Facilitated group projects that encouraged collaboration among classmates.

Warehouse Logistics -

My Brothers Keeper’s
07.2022 - 07.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Collaborated with cross-functional teams to optimize warehouse logistics and achieve operational excellence.
  • Assisted in warehouse operations when needed, contributing to overall team success.

After School & Summer Program Staff -

Old Colony YMCA
07.2022 - 07.2024
  • Provided extra help with homework, tutoring, and test preparation, helping students stay on track with their studies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Providing students access to resources and promoting hands-on learning.

Education

Bachelor of Science - Psychology

Bridgewater State University
Bridgewater, MA
09.2024 - Current

Associate of Arts - Psychology

Massasoit Community College
Brockton, MA
09.2017 - 05.2022

Skills

  • Relationship Building
  • Time Management
  • Critical Thinking
  • Calm Under Pressure
  • Organization and Time Management
  • Active Listening
  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Computer Skills
  • Team Leadership

Summary

I am a compassionate and resourceful professional with diverse experience in crisis counseling, education, and community support. Currently, I work as a Crisis Counselor at Samaritans Southcoast, where I provide immediate assistance to individuals in distress by offering emotional support and helping them manage their mental health. I have also worked in food logistics at The Charity Guild, ensuring the smooth operation of the food pantry to serve community members effectively. As a Course Facilitator at Brigham Young University-Pathways, I enhanced student engagement through interactive lessons and group projects while managing classroom logistics. Additionally, I optimized warehouse operations at My Brother’s Keeper and provided personalized tutoring at Old Colony YMCA to help students improve their academic performance. I am committed to making a positive impact in my community and am passionate about supporting mental health and personal growth.

Languages

Cape Verdian Creole
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Spanish
Elementary

Timeline

Crisis Counselor -

Samaritans Southcoast
06.2025 - Current

Bachelor of Science - Psychology

Bridgewater State University
09.2024 - Current

Course Facilitator -

Brigham Young University-Pathways
04.2023 - 07.2024

Food Pantry Logistics -

The Charity Guild
07.2022 - Current

Warehouse Logistics -

My Brothers Keeper’s
07.2022 - 07.2024

After School & Summer Program Staff -

Old Colony YMCA
07.2022 - 07.2024

Associate of Arts - Psychology

Massasoit Community College
09.2017 - 05.2022
Noel Montrond