Noel Morales
Atlanta,GA
Summary
Reliable Shift Manager with hands-on construction experience and demonstrating leadership experience from overseeing teams. Managed operational procedures and ensured safety compliance while problem-solving under pressure. Open and willing to learn and expand personal career, delivering value through team coordination and commitment to excellence in service.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Department Manager
S&J Corp
Atlanta, USA
08.2023 - Current
- Managed daily operations to ensure efficient workflow and team productivity
- Supervised daily operations and team performance on the sales floor
- Created staff schedules to align with business demands and maximize efficiency
- Oversaw inventory control to achieve optimal stock levels and minimize shortages
- Resolved customer complaints to ensure positive shopping experiences
- Monitored cash handling procedures for accuracy and compliance with company policies
- Provided exceptional customer service and maintained a positive attitude throughout the shift
- + Edit or add your own
Shift Leader
S&J Corp
Atlanta, USA
03.2023 - Current
- Supervised daily operations and guided team performance on sales floor to enhance customer engagement
- Trained new staff on customer service standards and store policies
- Managed inventory levels and organized stock for efficient sales processes
- Conducted regular staff meetings to align team on updates and expectations for improved service delivery
- Resolved customer complaints to ensure satisfaction and foster loyalty among shoppers
Skills
- Inventory management
- Team leadership
- Team coordination
- Attention to detail
- Customer service
- Clear communication
- Phone etiquette
Certification
Serve Safe
Languages
- English, Professional
- Spanish, Full Professional
Timeline
Department Manager
S&J Corp
08.2023 - Current
Shift Leader
S&J Corp
03.2023 - Current