Professional Summary
Overview
Work History
Education
Skills
Timeline

Noel Ortiz

Rick's Dessert Diner
Sacramento,CA
6
years of professional experience

Dynamic manager with a proven track record at Rick's Dessert Diner, excelling in customer service and inventory management. Enhanced customer satisfaction through innovative menu development and effective staff training. Skilled in decision-making and conflict resolution, driving operational efficiency and fostering strong relationships with both customers and team members.

Work History

Bar Manager/Bartender

4 Years 4 Months
Meet and Eat | 04.2020 - 08.2024
  • Supervised daily bar operations, ensuring compliance with health and safety regulations.
  • Developed innovative cocktail menus, enhancing customer satisfaction and driving repeat business.
  • Trained and mentored bar staff on efficient service techniques and product knowledge.
  • Managed inventory control, optimizing stock levels and reducing waste through effective ordering practices.

Manager

2 Years
Rick's Dessert Diner | 08.2024 - Current
  • Oversaw daily operations, ensuring high-quality dessert preparation and customer service.
  • Trained and mentored staff on best practices for food safety and sanitation protocols.
  • Developed and implemented inventory management procedures for efficient stock control.
  • Analyzed sales data to identify trends, driving menu adjustments and promotional strategies.

Education

- Pediatric Nutrition/Wellness

Sacramento City College | Sacramento, CA

High School Diploma

Natomas Highschool | Sacramento, CA | 07-2000

Skills

Customer service
Time management
Decision-making
Relationship building
Customer relationship management (CRM)
Conflict resolution

Timeline

Manager

Rick's Dessert Diner
08.2024 - CurrentRead More

Bar Manager/Bartender

Meet and Eat
04.2020 - 08.2024Read More

Sacramento City College

from Pediatric Nutrition/Wellness
Read More

Natomas Highschool

High School Diploma
Read More
Noel Ortiz