Noel Senior
Overview
10
10
years of professional experience
1
1
Certification
Work History
Environmental Services Technician
Department of Veterans Affairs Medical Center
09.2022 - 04.2026
- Executed daily sanitation of patient care environments, ensuring compliance with federal health protocols
- Replenished hygiene supplies and maintained cleanliness in high-traffic patient areas
- Operated industrial cleaning equipment including floor scrubbers and burnishers
- Supported EMS operations and collaborated with co-workers in fast-paced clinical settings.
Patient Services Representative
Intermountain Health
10.2025 - 12.2025
- Screen and manage high-volume phone calls, determine patient needs, and provide information in accordance with privacy policies and clinic procedures.
- Schedule, cancel, and reschedule patient appointments while maintaining accurate clinic schedules and ensuring timely access to care.
- Verified and updated patient demographics, insurance, and eligibility information to ensure accurate billing and effective care coordination.
- Assist in resolving scheduling conflicts by adjusting appointment times, locations, or providers based on clinic needs.
- Coordinate with providers, specialists, and clinical staff to ensure continuity of care for patients.
- Documented all patient interactions and updates in EMR, ensuring accurate and complete medical records.
- Supported clinic workflow by preparing patient records, reviewing documentation, and ensuring appointment readiness.
Assistant Site Supervisor
Allied Universal
10.2021 - 09.2022
- Oversaw daily security and communication operations for team of 16 officers across multiple shifts, ensuring strict adherence to safety protocols and fostering a secure environment.
- Conducted routine security audits, inspections, and system checks to uphold operational integrity and proactively identify potential risks.
- Dispatched officers in response to suspicious activity and alarms, maintaining radio contact to ensure timely response and effective tracking of officer locations.
- Coordinated communication between security personnel, site leadership, and outside responders when incidents required escalation.
- Monitored surveillance cameras, alarms, and access-control systems; reviewed digital footage and generated reports.
- Created and updated operational policies, procedures, and weekly schedules to support efficient staffing and compliance.
- Managed incident documentation, access logs, and investigative notes to support follow-up reviews and administrative actions.
Supervisor Security Officer
G4S security
08.2019 - 10.2021
- Led a team of 5 officers, ensuring enforcement of safety procedures, access protocols, and emergency response standards.
- Monitored fire panels, intrusion alarms, and surveillance systems; initiated immediate action for fire, medical, or security-related events to mitigate risks and enhance safety.
- Coordinated officer response during emergencies, ensuring effective communication between team, management, and public-facing personnel to streamline incident resolution.
- Ensured physical security of facility through patrol coordination and access oversight, responding promptly to hazards or policy violations to uphold safety standards.
- Conducted incident investigations and completed detailed reports to support follow-up actions and security operations.
Security Scheduling Coordinator
DTA Security
Las Vegas
02.2018 - 02.2019
- Balanced labor hours, minimized overtime, and aligned guard capabilities with post requirements to optimize staffing efficiency
- Managed complex security staffing schedules across multiple sites
- Functioned as point of contact for schedule changes, promoting timely communication and supporting seamless operational transitions.
Upscale Supervisor Security Officer
G4S Security
09.2017 - 12.2017
- Monitored fire panels, intrusion alarms, and surveillance systems; initiated immediate actions to mitigate fire, medical, or security-related threats.
- Coordinated officer responses during emergencies, ensuring effective communication between team, management, and public-facing personnel.
- Ensured facility's physical security through patrol coordination, access oversight, and prompt responses to hazards or policy violations.
- Conducted incident investigations and completed detailed reports to support follow-up actions and security operations.
Certified Nursing Assistant
University of Utah Hospital
Salt Lake City
03.2017 - 07.2017
- Monitored vital signs and promptly reported changes to nursing staff to ensure timely interventions.
- Responded to patient calls and requests with urgency and compassion.
- Provided comfort and emotional support to patients during medical procedures to enhance their experience.
- Collaborated with healthcare team to implement care plans effectively.
- Documented patient information in electronic health records accurately to maintain comprehensive patient care.
- Collected specimens for testing purposes upon request from physicians or nurses.
Certified Nursing Assistant
Holliday Healthcare
Salt Lake City
02.2016 - 03.2017
- Assisted nurses in patient care tasks and daily activities.
- Monitored vital signs and reported changes to healthcare team.
- Supported patients with mobility and personal hygiene needs.
- Documented patient information accurately in electronic health records.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
Education
High School Diploma -
EAST HIGH SCHOOL
Salt Lake City, UT06-2010
Skills
- Patient care
- Medical documentation
- Care coordination
- Communication skills
- Health protocols
- Sanitation procedures
- Time management
- Conflict resolution
- Infection control expertise
- Data collection and analysis
- Environmental regulations compliance
Certification
- PILB License, R-2024-47585, 10/24/29
- CPR (BLS) Certification, 04/01/27
- EMT Certification, 118493, 03/01/28
- EKG Certification, 16484786, 07/17/26
- Certified Medical Administrative Assistant, NHA, 03/01/28
- Certified Nursing Assistant, 901100, exp: 12/14/2027
Military Experience
US ARMY, 03/2011 to 04/2015 Honorable Discharge
Timeline
Patient Services Representative
Intermountain Health
10.2025 - 12.2025
Environmental Services Technician
Department of Veterans Affairs Medical Center
09.2022 - 04.2026
Assistant Site Supervisor
Allied Universal
10.2021 - 09.2022
Supervisor Security Officer
G4S security
08.2019 - 10.2021
Security Scheduling Coordinator
DTA Security
02.2018 - 02.2019
Upscale Supervisor Security Officer
G4S Security
09.2017 - 12.2017
Certified Nursing Assistant
University of Utah Hospital
03.2017 - 07.2017
Certified Nursing Assistant
Holliday Healthcare
02.2016 - 03.2017
High School Diploma -
EAST HIGH SCHOOL