Noelany Benitez
Chicago,IL
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Cavalier Oceanfront Resort
Cambria, CA
10.2014 - 01.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Interviewed, hired and trained new employees for production positions.
Education
Bayshore High School
Bradenton, FL05.2008
Skills
- Resolving Complaints
- Employee Coaching and Motivation
- Performance Tracking and Evaluations
- Continuous Improvement Projects
- Job Assignments
- Payroll Preparation
- Supervising Employees
Certification
Manager certificate
CPR certificate
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor
Cavalier Oceanfront Resort
10.2014 - 01.2022
Bayshore High School
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