Expertise in streamlining appointment scheduling and implementing sanitation protocols. Proven ability to enhance team collaboration and improve customer satisfaction through strong relationship building.
Overview
7
7
years of professional experience
Work History
Nail Technician
Luxx Nail Bar
2019.06 - Current
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
Educated clients on proper nail care and maintenance to enhance overall experience.
Streamlined appointment scheduling processes to improve operational efficiency at the salon.
Implemented sanitation protocols, ensuring compliance with health regulations and maintaining a safe environment.
Collaborated with management to enhance service offerings, contributing to increased customer retention rates.
Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Front Desk Receptionist
JC Landscape
2025.01 - 2026.01
Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Developed strong working relationships with team members, fostering a positive work environment.
Maintained confidentiality of sensitive data to protect customer and business information.