A Bilingual Certified Clinical Medical Assistant looking for an opportunity to expand my career and knowledge and eager to serve patients in the community. I aim to offer my best services to the healthcare industry
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Southwest Surgical Associates
08.2022 - 01.2023
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Medical Assistant
Prisma Proctology
03.2022 - 08.2022
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Externship
Prisma Proctology Surgical Medince & Associates
02.2022 - 03.2022
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Scheduled appointments for patients via phone and in person.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Cashier
The Cookshack
02.2021 - 10.2021
Operated cash register, collected payments, and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer services.
Verified customer age requirement for alcohol or tobacco purchases.
Receptionist
LK Insurance
07.2019 - 06.2020
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Processed payments and updated accounts to reflect balance changes.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Answered phone calls, provided information to callers and connected callers to appropriate people.
Medical Assistant /Medical Receptionist/Certified Medical Assistant/Phlebotomist at Baptist Primary CareMedical Assistant /Medical Receptionist/Certified Medical Assistant/Phlebotomist at Baptist Primary Care