Noelia Mark
The Bronx,NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Assistant Property Manager
C & C Apartment Management
The Bronx, NY
04.2024 - Current
- Coordinated tenant communications and resolved concerns to enhance resident satisfaction.
- Oversaw maintenance requests, streamlining processes for timely resolutions.
- Assisted in budget preparation and monitored expenses to maintain financial accuracy.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Escalated major issues to property manager for immediate remediation.
Administrative Assistant
Robert Half - C&C Apartment Management
The Bronx, NY
10.2023 - 04.2024
- Greeting guest
- Answering phone calls and transferring to appropriate personnel
- Submitting & assigning work orders in a scheduled manner on Yardi
- Emailing
- Generating lists & reports of data
- Coordinated communication between departments, enhancing collaboration and project alignment.
- Maintained inventory of office supplies and placed orders.
Gig work- Retail & Event staff
05.2018 - 12.2023
Administrative Assistant
Complete Staffing - Fishman Enterprises
01.2023 - 05.2023
- Answered and directed phone calls
- Organized and scheduled appointments
- Provided general support to visitors – Greeting & Assisting
- Filed papers on the computer & into cabinets
- Collected & Processed payments
- Analyzed and then convert into chart
Filing Clerk
GLC Services-Wilson Elser Moskowitz Edelman & Dicker
11.2017 - 05.2018
- Collected materials to be filed from company and staff
- Maintained a day by day productivity log of scanning and indexing activities
- Placed materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.
- Eliminated outdated or unnecessary materials, destroying them or transferring them to inactive storage according to file maintenance guidelines and/or legal requirements.
Back-Fill Filing Clerk/Receptionist
Swiss Post Solutions - Morvillo & Abramowitz Grand Iason & Anello P.C
09.2017 - 11.2017
- Data entry into online system Accutrac of confidential files
- Classified and organized records into appropriate locations
- Attention to detail and efficiency to complete task accurately
- Multitask with phone switchboard, taking messages and emailing via Outlook
- Scheduled Conference rooms proficiently
- Direct package deliveries, receive mail and distribute accordingly
Sales Associate
Disney Flagship Store- Time Square
05.2016 - 06.2017
- Provided excellent customer service to clients including translations in Spanish, providing information regarding store activities and questions about Disney products and brand
- Ensured all Merchandise is organized and priced according to Disney's corporate guidelines
- Maintained and restock store merchandise
- Processed customer purchases, returns and adjustments
- Worked well in high paced environment with heavy foot traffic with efficiency and professionalism
- Multitask and perform multiple roles as needed ex face to face customer service, merchandise restocking and visual
Education
Associate in Applied Science - Accounting
College of Westchester
White Plains, NY01-2013
Skills
- Ability to adapt to new environments and challenges
- Analysis skills
- Data entry
- Highly proficient in the following: QuickBooks, Peachtree, MS Word, Excel, Power Point, Yardi, Happy Co, Outlook,
- Fluent in Spanish
- Strong communication skills
- Property tours and inspections
- Unit inspection
- Staff management
- Property inspections
- Building maintenance
- Tenant issue resolution
Languages
Spanish
Native or Bilingual
Timeline
Assistant Property Manager
C & C Apartment Management
04.2024 - Current
Administrative Assistant
Robert Half - C&C Apartment Management
10.2023 - 04.2024
Administrative Assistant
Complete Staffing - Fishman Enterprises
01.2023 - 05.2023
Gig work- Retail & Event staff
05.2018 - 12.2023
Filing Clerk
GLC Services-Wilson Elser Moskowitz Edelman & Dicker
11.2017 - 05.2018
Back-Fill Filing Clerk/Receptionist
Swiss Post Solutions - Morvillo & Abramowitz Grand Iason & Anello P.C
09.2017 - 11.2017
Sales Associate
Disney Flagship Store- Time Square
05.2016 - 06.2017
Associate in Applied Science - Accounting
College of Westchester