ALEESHA ANDOLL
OWINGS MILLS,MD
Summary
I am a Assistant Property Manager and Real Estate Agent. I have over 10 years of sales and customer service experience. I consider myself to be an individual who's highly organized, and committed to the success of any company that I am employed with. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Assistant Property Manager
The Mount Washington Group
Baltimore, MD
09.2024 - Current
- Handle tenant inquires, complaints and maintenance requests promptly and professionally.
- Maintain positive relationships with tenants through effective communication channels including email updates or newsletters regarding property news or upcoming events.
- Assist with eviction processes by preparing necessary legal documentation and coordinating with attorneys if required.
- Coordinate vendor relationships for repairs, maintenance services, landscaping, pest control etc.
- Maintain accurate records of financial transactions, including rent payments, security deposit and expenses.
- Assist property manager in overseeing over 800 properties in daily operations or residential and commercial tenants.
- Conduct regular property inspections to ensure compliance with safety regulations and identify safety needs. (Preventative Maintenance)
- Prepare lease agreements, renewals, and move in / move out documents efficiently and accurately.
- Attend Failure To Pay Rent court 3 times a week for various landlords.
Real Estate Agent
04.2024 - Current
- Completing administrative duties such as answer phone calls, emails, and text messages from clients or prospects. Schedule appointments and showings. Draft and file documents.
- Researching and collecting data on the average property price, market trends, rental rates and mortgage rates.
- Marketing by posting properties to the MLS. Posting to social media to advertise a property. Conduct open houses. Develop an email marketing campaign.
- Drafting Contracts, having agreed upon terms, contingencies, conditions, and deadlines.
- Supporting my clients, by educating them on the transaction process. Set clear expectations. Help buyers and sellers understand the current market.
- Showing my clients properties, that they have been pre-approved for, and finding properties that meets my buyers' criteria. Coordinate showings, negotiate offers and attend inspections and appraisals.
Material Analyst Supervisor
Textron Systems
Hunt Valley, MD
10.2019 - 09.2024
- Operated Oracle, EXCEL, POWERPOINT, SALESFORCE, ARMS, SOLUMIN A and COLTS programs
- Acquired military equipment and supplies via telecommunication contracts.
- Finding and agreeing to terms and acquiring goods and services from an external source.
- Purchased goods under conditions of scarcity.
- Ensured that the buyer receives goods, services or works at the best possible price when aspects such as quality, quantity, time, and location are compared.
- Cycled expired government product.
- Issuing work orders so Assemblers can build product.
- Managed a small crew on production flow, time management and daily tasks for a faster turnaround time.
General Manager
Qdoba Mexican Eats
Lutherville-Timonium, MD
11.2010 - 01.2019
- The ability to hire and train staff properly and efficiently, leading to a 75% decrease in customer complaints.
- Reduced employee turnover rate by 75% within the first fiscal year.
- Conducted quarterly performance reviews and evaluations on my team.
- Made a plan for employees who were struggling with performance or attendance.
- Resolved customer complaints.
- Responsible for weekly inventory, weekly schedules, invoices, catering sales, weekly recaps and quarterly budgets.
- Enforced company policies and procedures through a three strike system, which promoted professionalism.
- Attended workshops, seminars and other trainings events to improve my performance and my team.
- Created monthly team building activities, such as in house competitions, to increase unity, productivity and motivation within my team.
- Became a training store specialist.
- Educated customers about product options to exceed their experience.
- Ensured all employees are trained and ready for adequate performance.
Education
Real Estate License -
04.2024
Some college - undefined
05.2013
High School diploma - undefined
Mergenthaler High School
06.2011
Skills
- Developing and building sales
- The ability to lead a team in the right direction and dictate if needed
- Excellent customer service and time management skills
- Creating a positive and healthy work environment/ culture
- Listens very well and understands how to handle criticism
- The ability to adapt to new work environments
- Excel
- App folio
- Word and PowerPoint
- Salesforce
- Telephone and email etiquette
- Administrative support
- Tenant issue resolution
- Relationship building and rapport
- Leasing and sales
- Staff management
- Property management
- Rent collection
- Housing regulations
- Occupancy management
- Training and mentoring
Timeline
Assistant Property Manager
The Mount Washington Group
09.2024 - Current
Real Estate Agent
04.2024 - Current
Material Analyst Supervisor
Textron Systems
10.2019 - 09.2024
General Manager
Qdoba Mexican Eats
11.2010 - 01.2019
Some college - undefined
High School diploma - undefined
Mergenthaler High School