Noelia Nunez
Anna
Summary
Adaptable and detail-oriented individual with a solid background in customer service and team collaboration. Proven ability to train new employees and engage effectively with customers, driving successful outcomes in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Cross Functional Rep
HEB Grocery Store
Allen
09.2024 - Current
- Assisted customers with product inquiries and store navigation.
- Collaborated with team members to restock shelves.
- Trained new employees on store policies, procedures, and customer service standards.
- Collaborated with colleagues in other departments to ensure that all customer needs were met effectively.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Stocked shelves with products to ensure availability for customers.
Cashier/Cook/Team Lead Trainer
Carl's Jr./ Love's Truck Stop
Anna
06.2022 - 08.2024
- Processed customer transactions accurately and efficiently at Carl's Jr.
- Handled cash, credit, and voucher payments while ensuring security measures.
- Ensured accurate financial transactions by issuing receipts and change.
- Trained new cashiers on checkout procedures and customer service standards.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted customers with menu selections and answered product-related questions.
- Collaborated with team members to manage peak service times effectively.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Bachelor of Science - Biomedical Sciences, Minor in Spanish
The University of Texas At Dallas
Richardson, TX05-2028
Associate of Science - Human Biology
Collin College
McKinney, TX05-2026
Skills
- Customer support and service
- Payment processing
- Onboarding support
- Data entry
- Attention to detail
- Problem solving
- Team collaboration
- Adaptability
- Spanish fluency
- Language skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cross Functional Rep
HEB Grocery Store
09.2024 - Current
Cashier/Cook/Team Lead Trainer
Carl's Jr./ Love's Truck Stop
06.2022 - 08.2024
Bachelor of Science - Biomedical Sciences, Minor in Spanish
The University of Texas At Dallas
Associate of Science - Human Biology
Collin College