Noelia Velazquez
Immokalee,FL
Overview
9
9
years of professional experience
Work History
Lead Key Holder
Dollar General
Lehigh Acres, FL
02.2022 - Current
- Oversaw cash handling procedures, maintaining accuracy in transactions and deposits.
- Collaborated with management on special projects such as store remodels, inventory audits, and employee training initiatives.
- Streamlined opening and closing procedures as integral member of store staff.
- Successfully drove new product lines to increase annual profits by 25 %.
Sales Representative Team Leader
Boost Moblie
Immokalee, FL
10.2019 - 03.2022
- Utilized CRM software to manage customer interactions and track sales progress.
- Conducted outbound calls to generate leads and promote products.
- Upsold products and services strategically, increasing average transaction value and revenue generation.
- Maintained accurate records of all transactions with customers in compliance with company policies and procedures regarding data privacy protection and reporting standards.
Sales Lead
Bed Bath & Beyond
Naples, FL
08.2017 - 04.2019
- Led team to exceed sales targets through effective product placement and customer engagement strategies.
- Utilized point-of-sale systems to track sales data, informing strategic decisions for inventory replenishment and promotions.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
Housekeeping Room Attendant
Seminole Casino Hotel Immokalee
Immokalee, FL
05.2017 - 03.2018
- Cleaned and organized guest rooms to maintain hotel standards for cleanliness and comfort.
- Replenished supplies, including toiletries and linens, ensuring availability for guests.
- Reported maintenance issues promptly to ensure timely resolution and guest satisfaction.
- Assisted in training new staff on cleaning procedures and safety protocols.
Education
High School Diploma - HHA Certification
Naples Nursing Academy
Naples10.2019
High School Diploma -
Immokalee High School
Immokalee, FL05.2017
Skills
- Organizational proficiency
- Cash handling expertise
- Stocking and replenishment
- Merchandising strategies
- Database entry
- File and database management
- Telephone etiquette
- POS system operation
- Teamwork and collaboration
- Attention to detail
- Microsoft office
Languages
Spanish
Native or Bilingual
Timeline
Lead Key Holder
Dollar General
02.2022 - Current
Sales Representative Team Leader
Boost Moblie
10.2019 - 03.2022
Sales Lead
Bed Bath & Beyond
08.2017 - 04.2019
Housekeeping Room Attendant
Seminole Casino Hotel Immokalee
05.2017 - 03.2018
High School Diploma - HHA Certification
Naples Nursing Academy
High School Diploma -
Immokalee High School