
I have developed a strong foundation in customer service, team leadership and workplace organization. I am a detailed - oriented and reliable professional with 5 years of experience in customer service and retail , including cash handling and financial transactions. Proven ability to maintain accuracy and efficiently manage high volume transactions in fast paced environments. I'm a strong communicator and trusted team leader committed to confidentiality , client satisfaction and problem solving techniques. I'm eager to always gaining more knowledge, providing consistent determination and having a positive and motivated work ethic in any role I'm in.
As a shift supervisor at CVSPharmacy , I am responsible for ensuring excellent customer service , managing schedules , tending to daily store operations and supporting team members in their roles. I also manage inventory , train new employees , resolve conflicts and make certain the store and team members are following proper guidelines and safety precautions. I am relied on to set a positive example of professionalism and leadership, while working to achieve store goals and customer satisfaction. I am responsible for counting the money in the store , closing and opening the store , handling surveys and enrollment of memberships .
As a supervising manager at Walgreens , I was responsible for maintaining a smooth and efficient work environment. I did daily task , guided team members and handled any obstacles that occur in order to maintain a positive environment. I supported and made decisions that align with operational goals and customer satisfactions.
As a cashier at Fruit Tree , my role involved providing friendly customer service while handling transactions. I was responsible for operating the register , processing payments , assisting customers and issuing receipts. I answered questions for customers and processed exchanges and returns. I kept my register cleaned , organized and stocked .