Noelle Callands
Mount Vernon,NY
Summary
Adept at ensuring safety and compliance, my tenure at First Student Transportation and CVS Pharmacy showcases a strong background in customer service and problem-solving. Mastering DOT standards and effective communication, I excel in optimizing operations and enhancing passenger and patient experiences, with a proven track record of surpassing compliance goals by 30%.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Professional Bus Operator
First Student Transportation
Mount Vernon, NY
10.2019 - Current
- Conducted pre-trip inspections of vehicles to ensure safety and compliance with regulations.
- Maintained radio contact with dispatch personnel to receive instructions or report delays or passenger issues.
- Completed daily log sheets and trip reports detailing time on duty, miles driven, fuel usage.
- Communicated professionally with passengers regarding routes and stops while providing customer service assistance.
Pharmacy Technician
CVS Pharmacy
New Rochelle, NY
07.2018 - Current
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Education
Bachelor of Science - Psychology
Capella University
06-2026
Skills
- Safety practices
- DOT standards
- Customer Service
- Communications
- Problem Solving
- Compliance
Certification
- Pharmacy Tech Certification Board(PTCB)
- U.S. Department of Homeland Security FEMA Certification
- CNA Certification
Timeline
Professional Bus Operator
First Student Transportation
10.2019 - Current
Pharmacy Technician
CVS Pharmacy
07.2018 - Current
Bachelor of Science - Psychology
Capella University
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